Collapse AllExpand All

8.4. Filtering the Internal Directory Previous topic Parent topic Child topic Next topic

You can filter the Internal Directory to display any of the Users, Virtual Users, Groups or UCD Groups and also to show the agents only or all the subscribers in each of them.

Prerequisites

The Internal directory panel is open; see Section 8.1

Step by Step

  1. On the Internal directory panel click on settings.svg to display the directory options.
  2. Select one or more of the following filter options:
    • Users
    • Virtual Users
    • Groups
    • UCD Groups
    All the options are selected by default.
  3. If you want to display only agents, select the Display only agents check box. Otherwise, clear the Display only agents check box.
OpenScape Business V3, myAgent, User Guide, Issue 15, ID: P31003P3030U125017619
© 04/2025 Mitel Networks Corporation. All rights reserved. Mitel and the Mitel logo are trademark(s) of Mitel Networks Corporation. Unify and associated marks are trademarks of Unify Software and Solutions GmbH & Co. KG. All other trademarks herein are the property of their respective owners.