Mitel provides the CloudLink to MS Teams Presence integration feature, which enables users to know the availability status of the users in the CloudLink account as part of their MS Teams presence. This is called a Unidirectional presence. This feature has now been expanded to enable the synchronization of Microsoft Teams presence of a user with their MiCollab client through CloudLink, and this is known as Bi-directional synchronization.
After the presence sync is enabled for users, the presence status displayed in MS Teams will be a combination of users' presence from the MS Teams clients and MiCollab presence.