View Contact’s Status

You can view a contact's availability status (presence) in the following ways:

• Contact Tiles on the Home Screen — Access the Home screen. Each contact's availability status is displayed as a colored circle on the lower-right side of each tile.
• Group Tiles on the Home Screen — Access the Home screen, and click any Group. In the Group screen that opens, each group member's availability status is displayed as a colored circle to the lower-right of each tile.
• In the Contacts menu — Access the Contacts menu and click any contact. The contact's status is displayed as a colored circle to the lower-right of the contact's avatar.
• In the Phone widget — Access the Home screen. The availability status is displayed as a colored circle on the lower-left side of each entry in the widget.

The following describes the different presence status for a contact:

• — Indicates that a contact is available to message or receive calls.
• — Indicates that a contact is busy on a call or does not want to message or receive calls.
• — Indicates that a contact is not available and does not want to message or receive calls.
• — Indicates that a contact is away or have locked their system or mobile.
• — Indicates that a contact has not yet set their own presence in the Mitel One web application.

To learn more about managing your own availability status, see Set Your Presence and Status Message.