What is Mitel One Web Application?

The Mitel One web application is a next-generation collaboration application that provides advanced communication features and integrates with the MiVoice Office 400 PBX to improve work efficiency and enhance workplace communication. It provides seamless transitions between voice, video, and messaging capabilities for a complete collaboration experience. From your PC or Mac, you can find and connect with individuals and groups through calls and messages, answer and handle multiple calls in real time, and attend multi-party video conferencing with your contacts.

The Mitel One web application consolidates telephony, messaging, and meetings within a single application and user experience. It provides the following features:

• Voice features such as place, answer, hold, retrieve, and transfer a call; and multi-call handling
• Calendar integrated video conferencing and meeting collaboration
• Secure personal one-to-one messaging, group messaging, public and private Streams
• Corporate directory integration and Global Search functionality
• Manage communications and voice-centric workflows more effectively
• Record calls and meetings
• Store frequently used function types in the MiVoice Office 400 PBX as Quick Functions
• Control the call features on the MiVoice Office 400 desk phone
• Live status (presence) of users with PBX integrated availability
• Dynamic call history
• Contact synchronization and management (business and personal contacts)

To access the latest version of the app, click https://one.mitel.io. For more information about how to log in to the application, see Log In / Log Out.