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6.7.2. Closing a Callback Previous topic Parent topic Child topic Next topic

Prerequisites

You have made a callback call and reached the caller.

Step by Step

  1. Click on release.svg Hang Up in the screen pop of the incoming myAgent call.
  2. If relevant, enter a wrapup reason; see Section 6.3.7.
  3. Click on Close in the screen pop of the incoming myAgent call.
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