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7.3.6. Saving an Email in EML Format Previous topic Parent topic Child topic Next topic

Prerequisites

You are an agent with the authorization level of a Supervisor or Administrator.
The Calls List panel is open; see Section 6.9.1.

Step by Step

  1. On the Calls List panel locate the relevant email message and click on Save As in the context menu of this email message.
  2. Select the directory in which the file is to be stored.
  3. Enter the desired name in the File Name field and click on Save.
OpenScape Business V3, myAgent, User Guide, Issue 15, ID: P31003P3030U125017619
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