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6.8.8. Transferring a Call with an Attendant Button Previous topic Parent topic Child topic Next topic

Prerequisites

You have accepted a call.
The Attendant Buttons panel is open; see Section 10.1.

Step by Step

  1. Click on the Attendant button of the desired subscriber.
  2. If you receive a screen pop with the prompt: Does the other party wish to accept this call?, click on Yes.
    INFO:
    After the transfer, the call is no longer treated as a contact center call.

Related information

‣ Section 10. Attendant Buttons

OpenScape Business V3, myAgent, User Guide, Issue 15, ID: P31003P3030U125017619
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