Mitel CX

CloudLink is Mitel's next-generation CPaaS (Communications Platform as a Service) product that enables communication between on-premises and feature-rich cloud-based applications.

To enable Mitel CX for the users in a customer account, the Mitel Partner or the Account Admin must add Mitel CX integration to the customer account. To do this, you must perform the following steps:

  1. Log in to the Mitel Administration.
  2. Add Mitel CX to the customer account. For information about adding Mitel CX integration, see Adding an integration to a customer account.

    After you have added Mitel CX integration to the customer account, Mitel CX will be listed in the Integrations panel.

Parent topic: Integrating Mitel Applications with Mitel Administration