Unify Phone is a communication application that was originally designed as a telephony client but has since been extended to offer additional collaboration features. Initially focused on voice calling, it now includes CloudLink Chat, providing businesses with a more comprehensive communication solution. Unify Phone integrates seamlessly with existing PBX systems, such as Mitel OpenScape PBXs and Mitel MiVoice PBXs, and is available on both desktop and mobile platforms, allowing users to stay connected from anywhere.
When Unify Phone is already configured to work with an OpenScape PBX, it enables CloudLink Chat within the Unify Phone application.
When a MiVoice PBX is linked to the CloudLink customer account, it allows users who exist in both the PBX and the CloudLink account to access the Unify Phone application and use both telephony and CloudLink Chat features offered through the application.