Mitel One Progressive Web Application

Mitel One Progressive Web Application (PWA) combines the best of both the web application and the native desktop application to provide faster, immersive, and an app-like experience on your desktop device. The PWA provides key functionalities such as push notifications and device hardware access, to provide a user experience similar to the native application on desktop devices.

The PWA is supported on Google Chrome and Microsoft Edge browsers.

Install Mitel One PWA

To install the PWA:

Log in to the Mitel One Web Application.
Click your avatar and from the drop-down panel that appears, click Install app. Alternately, click the icon that appears at the right of the browser's address bar.
You will be prompted to install the application on your desktop device. In the prompt dialog box, click Install to install the PWA. Clicking Cancel cancels the operation.
The PWA opens, displaying the Home screen.

Note: When you log in to the PWA for the first time after installation, the use of certain features will generate on-screen messages asking for permission to access areas of your computer. For more information, see Permissions and Notifications.

After you install the PWA, you can toggle between the PWA and the web application (in the browser). To switch to the web application while using the PWA, click the three-dots icon () at the top right of the PWA window, and from the panel that opens, click Open in (Browser name). To switch to the PWA while using the web application, click the icon at the right of the browser address bar. In the prompt screen that opens, click Open.

Uninstall Mitel One PWA

To uninstall the PWA:

Click the three-dots icon at the top right of the PWA window. A panel opens.
Click Uninstall Mitel One Web.
A prompt screen appears. Select the check box Also Clear Data from (Browser name) if you want to remove browsing data and cookies related to the PWA.
Click Remove. The PWA is uninstalled from your device. Clicking Cancel cancels the uninstallation.

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