Configure a MiVoice Office 400 PBX

The following deployments are supported for MiVoice Office 400 PBXs on the CloudLink Platform.

Supported Deployments

  • MiVoice Office 400 PBX on a standalone platform with an external gateway
    • M470 is supported
    • Virtual Appliance (VA) is supported

  • MiVoice Office 400 PBX on an SMBC platform with an embedded gateway

  • MiVoice Office 400 PBX on a VA platform with an embedded gateway

Prerequisites

  • MiVoice Office 400 PBX Release 6.3 or later for embedded gateway on SMBC and external gateway.
  • MiVoice Office 400 PBX Release 7.0 or later for embedded gateway on VA.
  • Requires current Software Assurance and end user licensing.
  • The CloudLink Gateway must be on the Master Node in an AIN (Advanced Intelligent Network) environment.
  • The CloudLink Gateway for SMBC is required for SMBC platforms.

  • The CloudLink Gateway for VA is required for VA platforms.

For more information about configuration prerequisites, see Configuration Prerequisites

Note:

CloudLink applications can be installed on a customer’s MiVoice Office 400 PBX along with most other applications except the MiCollab client.

To find out whether a customer deployment has been successfully completed or whether more work is required, access the Partner Dashboard in the CloudLink Gateway Portal and view the status message for the desired customer.

When the PBX configuration work has been completed, which includes all Customer Onboarding work, the CloudLink Gateway is automatically configured and there is no additional programming to do. Note that all changes made to the MiVoice Office PBX are propagated immediately to the CloudLink Platform.

Number of Mitel One users supported on MiVoice 400 PBX

The following table summarizes the maximum number of Mitel One users supported on the MiVoice 400 PBX.

Testing Environment Minimum Releases MiVoice Office 400 CloudLink Gateway Maximum Mitel One Users Maximum Simultaneous Call (Direct Switching) Maximum Simultaneous Call (Indirect Switching)

SMBC - Internal CloudLink Gateway

6.3 or later

SMBC

Embedded in SMBC

50
  • 25 Mitel One to Mitel One
  • 50 Mitel One to Internal
  • 50 Mitel One to PSTN
  • 16 Mitel One to Mitel One (GSM)
  • 12 Mitel One (GSM) to Mitel One (GSM)
  • 15 Mitel One to Mitel One
  • 15 Mitel One to Internal
  • 15 Mitel One to PSTN
  • 16 Mitel One to Mitel One (GSM)
  • 12 Mitel One (GSM) to Mitel One (GSM)

Mitel 470 - External CloudLink Gateway

6.3 or later

Physical Mitel 470

CloudLink Gateway

300
  • 25 Mitel One to Mitel One
  • 50 Mitel One to Internal
  • 50 Mitel One to PSTN
  • 16 Mitel One to Mitel One (GSM)
  • 12 Mitel One (GSM) to Mitel One (GSM)

Same as Direct Switching

Virtual Appliance - Virtualized CloudLink Gateway

6.3 or later

Virtual Appliance

OVA

300

Default appliance with 1 core CPU and 2GB RAM

  • 25 Mitel One to Mitel One
  • 50 Mitel One to Internal
  • 50 Mitel One to PSTN
  • 16 Mitel One to Mitel One (GSM)

  • 12 Mitel One (GSM) to Mitel One (GSM)
Default appliance with 1 core CPU and 2GB RAM

  • Same as Direct Switching
Large appliance with 8 cores CPU and 4GB RAM
  • 125 Mitel One to Mitel One

  • 125 Mitel One to Internal

  • 125 Mitel One to PSTN

  • 16 Mitel One to Mitel One (GSM)

  • 12 Mitel One (GSM) to Mitel One (GSM)

Note:

125 simultaneous calls are supported only if the appliance is upgraded to OVA version 1.1.3 or later.
Large appliance with 8 cores CPU and 4GB RAM

  • Same as Direct Switching

MSL

7.0 HF2 or later

Virtual Appliance/MSL

OVA/MSL

300
Default appliance with 2 cores CPU and 2GB RAM

  • 25 Mitel One to Mitel One

  • 50 Mitel One to Internal

  • 50 Mitel One to PSTN

  • 16 Mitel One to Mitel One (GSM)

  • 12 Mitel One (GSM)to Mitel One (GSM)
Default appliance with 2 cores CPU and 2GB RAM

  • Same as Direct Switching
Large appliance with 8 cores CPU and 5GB RAM

  • 125 Mitel One to Mitel One

  • 125 Mitel One to Internal

  • 125 Mitel One to PSTN

  • 16 Mitel One to Mitel One (GSM)

  • 12 Mitel One (GSM) to Mitel One (GSM)
Large appliance with 8 cores CPU and 5GB RAM

  • Same as Direct Switching
Note: The maximum values mentioned in the table are subject to available bandwidth. For information about Bandwidth, see CloudLink Platform.

Documentation

Choose one of the following topics for the platform being used to configure your MiVoice Office 400 PBX (MiVO400) to integrate with CloudLink. For PBX documentation, click here.

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