Step by Step

1. On the Attendant Buttons panel click on Chat in the context menu of the relevant Attendant button.
   The Instant Message pop up window appears.
2. Click New Conversation and search for contact.
3. If you want to add further communication partners to the chat (to create a group chat), drag them from the Internal Directory, Attendant Buttons or Search to the Instant Message pop up window.
   To display the Search pop up window see Section 8.2.
4. Enter the text in the Type Message input field.
5. Press the Enter key.