Operate

Our operate services span the complete spectrum from self-maintainer approaches to fully managed operations.  That gives you the choice to manage your solution in the way you want, backed by the expertise and experience of Mitel as the solution vendor.

Operate

Our operate services span the complete spectrum from self-maintainer approaches to fully managed operations.  That gives you the choice to manage your solution in the way you want, backed by the expertise and experience of Mitel as the solution vendor.

Unser Wert 

Unsere Dienstleistungen werden weltweit einheitlich erbracht, indem wir Global Delivery Centers mit lokalen Ressourcen einschließlich eines Netzes von Außendienstpartnern kombinieren. Unsere Prozesse orientieren sich an ITIL Best Practice und wir sind in der Lage, die lokalen regulatorischen Anforderungen in bestimmten Märkten mit speziellen Betriebszentren zu erfüllen.

Offerings

  • Software Services

    Mitel Software Services bring together software maintenance, updates and license upgrade requirement to ensure your solution is up-to-date, secure and ready to meet the needs of your business. We have dedicated offerings for MiVoice, MiCollab and MiContact products well as Unify OpenScape.


  • Support Services

    Mitel Support Services deliver a complete maintenance / support service for our products and solutions. Our Services are delivered in accordance with comprehensive Service Level options, covering Hardware, Software and Spare Parts Replacement, and backed by global delivery centers and a comprehensive network of field service partners. We have dedicated offerings for MiVoice, MiCollab and MiContact products well as Unify OpenScape.


  • Managed Services

    Mitel's Managed Service offerings are designed to take on the day-to-day burden on managing your solution, leaving you to focus on your core business.  Through our total lifecycle services approach, we can help you transform your existing solution in a way that improves employee and customer experience by delivering state of the art digital solutions.
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