Policies
POLICIES
MITEL QUALITY POLICY
We will provide communications and collaboration products and services that meet the needs of our customers and exceed their expectations.
This is achieved through global customer focus, communication, measurement, legal requirements and continuous improvement as expressed in our organization, business environment, needs, objectives, processes, plans and product roadmaps.
- Mitel Global Quality Management System ISO 9001:2015 Certificate (PDF)
- Mitel UK ISO 20000-1 Service Management (PDF)
- Mitel UK ISO 27001 Certificate (PDF)
- Hållbarhetsrapport Mitel Sweden AB 2021
ENVIRONMENTAL
Mitel, senior management, the board of directors and employees are committed to protect the environment and reduce pollution
This is achieved through continuous improvement, compliance with legal (statutory and regulatory) requirements, monitoring and measurement, acting openly with government, customers and partners, encouraging reduction, reuse, recycling, conservation and energy efficiency in all our operations including development and marketing of our products and by promoting awareness of environmental consideration.
MORE INFORMATION
- Modern Slavery Act Transparency Statement (PDF)
- UK Partner WEEE Directive Process (PDF)
- UK WEEE Directive Recycling Process (PDF)
- Mitel Environmental Management System ISO 14001:2015 Certificate (PDF)
- Mitel’s Policy Statement on Conflict Minerals (Link)
- Mitel Privacy Policy
- Mitel Application Privacy Policy
- General Data Protection Regulation
- Cookie Policy
- Tax Strategy 2021 (PDF)
- Privacy Policy for Candidates
- Accessibility for Ontarians with Disabilities Act (AODA) Web Compliance 2021