Mitel Technical Support

Mitel provides global technical support to our service providers and partners through our offices in North America, the United Kingdom, EMEA, and Asia Pacific. Our partners and customers can rely on Mitel’s team of technical support professionals who provide high-quality, prompt, and efficient technical and product-related support.

To locate a Mitel authorizedPARTNER or service provider in your area click here, or call us at one of our regional offices throughout the world.

Technical Support

North America

MiCloud Division
800-722-1301
MiCloudSupport@mitel.com

Mitel Mobile Division
+1-877-248-7103 or +1-972-784-4112
mobile-tac@mitel.com

Mitel Enterprise Division
+1-800-722-1301
Please contact your authorizedPARTNER

EMEA

MiCloud Division
800-722-1301
MiCloudSupport@mitel.com

Mitel Mobile Division
+44 (0) 121 5100 403
mobile-support-reading@mitel.com

Mitel Enterprise Division
0870-950-3300
Please contact your authorizedPARTNER

APAC

MiCloud Division
800-722-1301
MiCloudSupport@mitel.com

Mitel Mobile Division
+61 280 148257
mobile-asia-support@mitel.com

Mitel Enterprise Division
Please contact your authorizedPARTNER

For additional support details, please click one of the links below.

Customer Care

The ultimate in customer service has arrived for Mitel's North American Customers: Mitel's web-based Customer Care, MiRequest, is your own service portal that empowers you to generate and manage service requests online. MiRequest provides you with key information about your site, system and the status of your order.

MiCloud Technical Support

Here you’ll find easy access to several of your MiCloud Web-based products, including Online Bill Pay, Web Conferencing, Web Fax, the Intelligent Network Operations Center (INOC), and Web Hosting.

Mobile Technical Support

Our technical support teams are available 24/7 to meet your needs and answer your questions.

SIP Phone Technical Support

For Support with the SIP Terminal Product Portfolio, please call our Customer Technical Support line: Toll free in North America: 1-800-574-1611

Hospitality Technical Support

Our technical support teams are available to meet your needs and answer your questions about or Hospitality product suite.