MiCollab

Benefits of MiCollab

Enhance Productivity and Innovation
Connect employees quickly and simply, regardless of their role or location. Share, discuss, collaborate, and ultimately make more informed, timely decisions.

Robust integration with Microsoft Teams
MiCollab easily integrates with Microsoft Teams, supporting customers who use Microsoft Teams for collaboration but need Mitel’s best-in-class integration with Microsoft Teams with bi-directional presence synchronization, access to corporate directory, personal contacts, and more.

On-the-Go Connectivity
Enjoy quick, easy access to messaging on mobile devices, enabling mobile employees to remain connected while away from their desks.

Everything You Need in One Tool
Get a powerful suite of enterprise-class messaging services that includes chat, group chat, team messaging, voicemail, automated attendant, and fax solutions to streamline advanced call processing, voicemail notification and retrieval, and more.

Reduce Business Costs
With no limits on the number of conferencing hosts, no special event connection costs, and no expensive add-ons to worry about, you can help more people connect with each other while keeping costs down.

SMS text messaging
SMS text messaging with internal and external participants through an SMS service provider. SMS participant management is available to end-user and admin.
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Future-Proof Solution Built on User Experience
All-in-One Collaboration
MiCollab brings together voice, video, chat messaging, SMS, web conferencing and team collaboration tools into a single solution making it effortless for employees to connect with others and break down internal silos so that they can interact efficiently and productively with colleagues, customers, or partners.

Mobility and Deployment Flexibility
Users can enjoy MiCollab on their device of choice: desk phone, softphone, web client, and mobile app for iOS® or Android™ devices. Organizations enjoy MiCollab’s unique deployment flexibility: on-site, virtualized, public or private cloud - that can evolve with your changing business needs.

Microsoft Teams and other third-party Integrations
Mitel’s third-party integrations make better employee experiences: Outlook and other Microsoft tools, single sign-on, CRM integrations, vertical business application integrations, and many more. MiCollab integrates seamlessly with your existing Microsoft Teams application for business-quality voice and advanced telephony features while you leverage your existing investment in Microsoft Teams for messaging and collaboration.

Wits University
South Africa’s leading research university, supporting over 8,000 staff and students across two campuses and 33 schools.
Features
- Scheduled and ad-hoc conferencing
- Web-based collaboration viewing and sharing
- Microsoft Outlook calendar integration
- Integrations with Microsoft Teams and key third-party video applications
- Wide-range collection of apps and integrations with key applications in vertical chat and group chat
- Document management
- Text-to-speech
- One-to-one or one-to-many message broadcasting
- Single admin interface for voice, speech, UM, and fax
- SMS text messaging with internal and external participants through an SMS service provider
- Available on PC, Mac, and mobile devices
Works Well With
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