Unify Phone

Unify Phone is a hybrid unified communications (UC) solution designed to enhance flexible working and mobility. It integrates effortlessly with existing systems to provide reliable calling capabilities from Mitel platforms and extends it to business apps like Microsoft Teams®. Unify Phone allows customers to experience the benefits of cloud technologies while maintaining control over their communications infrastructure.

Unify Phone

Commuter working while travelling on train.

Unify Phone is a hybrid unified communications (UC) solution designed to enhance flexible working and mobility. It integrates effortlessly with existing systems to provide reliable calling capabilities from Mitel platforms and extends it to business apps like Microsoft Teams®. Unify Phone allows customers to experience the benefits of cloud technologies while maintaining control over their communications infrastructure.

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Benefits of Unify Phone

Deployment Flexibility

While the solution exploits born-in-the-cloud technologies, Unify Phone is equally at home in on-premises, private cloud and hybrid models.This makes Unify Phone the perfect companion for organizations of all sizes that want to retain control and ensure the reliability of their communications.

Low operational overhead

No downloads needed

Unify Phone exploits WebRTC technology to enable high-quality interactions on the most convenient device, wherever you need to be.This delivers accessibility and availability without the need for client downloads and minimises the costs associated with installation, management and updates.

Innovative possibilities

Icon of puzzle pieces representing openness to integrations

Unify Phone is an agile development designed with integration at the core - unlocking the freedom to enhance existing workflows, expand business and device integrations, and flexibly support future needs.

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  • Image displaying deployment freedom - On-premises, hybrid and cloud

    For organizations of all sizes

    Whether on-premises, hybrid or secure cloud deployments – Unify Phone delivers cloud style benefit while leveraging your existing platform, device and operational experience. Unify Phone allows customers of any deployment type to keep control and exploit the dependability of their own platforms.
  • Image showing a range of Unify Phone clients on different devices.

    Inclusive Strategy

    Unify Phone works with a growing range of browser, mobile clients, business apps and devices – which means Unify Phone is ready for use wherever needed and without imposing change on existing workflows. One number capabilities ensure clients know who is calling and that teams remain contactable when required.
  • Composition image showing Unify Phone running on Apple iPhone, iPad and CarPlay

    Ease of use

    Unify Phone supports and integrates with a broad range of existing platforms, devices and endpoints. Whether via web browser, native mobile app, automotive platform, desk-phone or business app plugins like Microsoft Teams® - the user experience remains simple and familiar meaning there is no training requirement and shorter time to productivity.

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  • Composition image showing seamless transition of live calls between devices

    Push or pull live calls between devices

    Unify Phone simplifies employee mobility by providing a frictionless transition of real-time interactions between devices - allowing team members to continue conversations productively and safely - whether at home, in the office or travelling between locations.
  • Image showing Unify Phone embedded within Microsoft Teams client.

    Profiles, favorites and plug-ins

    Unify Phone allows teams to find and add colleagues easily from their existing contacts sources. A simple press on the profile image stores the contact in a favourite list for efficient outreach.

    Google and Microsoft Exchange contacts can be searched and reached in the same way, while the Microsoft Teams Plug-in also delivers two- way presence synchronisation to show availability. 

     

     

     

    Images are for illustrative purposes only – interfaces may vary.
    Microsoft Teams and Microsoft Exchange / Exchange Online are trademarks of the Microsoft group of companies.

Features

  • Seamless hybrid working: Office, home, or on-the-move
  • Cloud-based client technology with tight integration to existing voice platforms
  • Single business number across all devices
  • Advanced mobility with uninterrupted call movement
 

 

 
  • Powerful PBX features in easy-to-use web and mobile clients
  • Integration with Office365 contacts, Microsoft Exchange and Google
  • Bi-directional presence synchronisation with Microsoft Teams plug-in
  • Integration with existing voicemail solutions

 

 

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