Your Industry.
Your Communication Strategy.
Done Right.
Every sector runs on its own rhythm—and its own rules. That’s why Mitel doesn’t offer one-size-fits-all platforms. We design communication solutions that match the way your industry works, so you can stay compliant, connected, and confident in every interaction.
Select your industry to see what’s proven to work for teams like yours.
Choose Your Industry
Healthcare
Cut patient no-shows by up to 40% and maintain compliance for every interaction, whether in-person or virtual.
Government
Enable sub-10-second emergency alerts and maintain full data sovereignty with FedRAMP-certified solutions.
Education
Deliver instant alerts across every building and deploy unified communications while focusing on cost efficiency.
Financial Services
Ensure compliance recording and encrypted communications for banking teams handling sensitive data.
Hospitality
Connect staff instantly and streamline mobile workflows to keep service fast and reliable from check-in to checkout.
Retail
Keep stores connected and operations running smoothly, even during peak demand or unexpected downtime.
Field Services
Coordinate teams in real time and cut delays with mobile-ready communication tools built for the field.
Manufacturing
Connect your supply chain and production teams to eliminate bottlenecks and keep output predictable.
Enterprise Essentials
The tools every organization relies on. Built to scale, secure by design.
Healthcare
Reduce missed appointments by up to 40% and improve care coordination with secure communications that help your teams meet regulatory requirements and keep patients engaged—virtually or in person.
Virtual Care Collaboration
Reduce missed appointments by up to 40% and enable remote consultations with encrypted video, screen sharing, and patient portal integration—keeping patients engaged without adding administrative burden.
Emergency Response & Nurse Call
Respond in seconds, not minutes
Achieve sub-10-second code alert response with nurse call integration, mobile-ready alerts, and critical prioritization that puts life-saving speed in every clinician's hands.
On-Premise UC for Data Control
Control data, support scale
Maintain full data sovereignty while enabling 2,000+ clinical staff with secure on-premise UC, encryption at rest and in transit, and audit-ready compliance controls.
Government & Public Sector
Mobilize thousands in seconds and maintain full control over your data with solutions that support compliance and keep agencies connected during critical events.
FedRAMP-Certified Cloud Communications
Meet compliance, mobilize your workforce
Enable 10,000+ remote workers without compromising federal security requirements. FedRAMP-authorized cloud deployment with government-grade encryption keeps your agency compliant and your teams connected.
Emergency Response & Mass Notification
Alert thousands in under 60 seconds
Reach 50,000+ citizens during critical events with mass notification systems built for inter-agency coordination, redundant failover, and the reliability public safety demands.
On-Premise UC for Data Sovereignty
Own your infrastructure, control your timeline
Maintain complete control over data and deployment with on-premise or private cloud options—plus 20-year solution lifecycle support and zero forced cloud migration. Your infrastructure decisions stay yours.
Education
Deliver instant campus-wide alerts and leverage hybrid learning tools that help institutions meet safety and accessibility standards, wherever students are.
Campus-Wide Emergency Notification
Reach every student, staff, and faculty member instantly
Deliver critical alerts to 20,000+ people across campus in seconds—via voice, text, and email simultaneously. Location-based targeting and automated escalation ensure the right message reaches the right people when seconds matter most.
Budget-Conscious Unified Communications
Cut costs 40% without cutting capabilities
Reduce communications spending with flexible deployment models and predictable pricing that work with your existing infrastructure. From single-building districts to sprawling university systems, scale without budget surprises.
Collaboration for Hybrid Learning
Connect classrooms, wherever they are
Support 10,000+ students across remote and in-person learning with integrated video conferencing, collaboration tools, and learning management system integration—giving educators the flexibility modern instruction demands.
Financial Services
Purpose-built solutions to help financial institutions meet requirements for compliance recording, high-security infrastructure, and reliable communications for trading floors, branches, and contact centers.
Compliance Recording & Audit Retrieval
Capture every call, retrieve any conversation instantly
Achieve 100% call recording with tamper-proof, encrypted storage that satisfies SEC, FINRA, and MiFID II requirements. When auditors come calling, pull any conversation in seconds—not days.
Unified Branch Communications
Deliver consistent service across every location
Connect 500+ branches with unified communications, video teller capabilities, and mobile workforce support that creates seamless customer experiences—whether clients walk in, call, or connect remotely.
Private Cloud for Financial-Grade Security
Bank-grade protection, always-on reliability
Deploy on private cloud infrastructure with 99.999% uptime, redundant failover, and 24/7 monitoring. Your communications get the same security posture your customers expect from their accounts.
Hospitality
Reduce guest response times and streamline staff coordination with mobile-ready communications that turn every interaction into a five-star experience.
Guest Services & Reservations
Respond faster, delight more guests
Cut guest request response times by 30% with integrated voice, messaging, and property management system connectivity. Every inquiry—from room service to late checkout—reaches the right team member instantly.
Mobile Workforce Coordination
Connect every team member, across every floor
Coordinate 200+ staff across your property with mobile apps, push-to-talk, and task management integration. From housekeeping to maintenance to front desk, your teams stay synchronized without radio chatter or missed handoffs.
Emergency Notification & Guest Safety
Protect guests and staff when it matters most
Deliver instant alerts to every guest room, common area, and staff device during emergencies. Zone-based targeting and automated escalation ensure your response is fast, coordinated, and comprehensive.
Retail
Boost customer satisfaction and keep operations running smoothly—even during peak demand—with omnichannel communications that flex with your business.
Omnichannel Customer Experience
Meet customers wherever they shop
Boost customer satisfaction by 30% with unified communications across every channel—in-store, online, and mobile. Omnichannel contact center capabilities and store manager tools ensure consistent service whether customers browse aisles or click carts.
Mobile Workforce Coordination
Faster answers on the floor, happier customers at checkout
Cut response time to customer requests by 40% across 200+ locations with mobile apps, push-to-talk, and DECT phones for warehouse and floor staff. From stockroom to storefront, your teams move faster than customer questions.
Scalable Cloud Communications
Flex with the seasons, control costs year-round
Scale communications up for holiday rush and down for slower months—with predictable monthly pricing that eliminates budget surprises. Cloud UC integrates with your POS and inventory systems, so growth doesn't mean complexity.
Field Services
Increase first-time fix rates and cut customer wait times with embedded communications that keep techs connected and workflows seamless—no app-switching, no delays.
Embedded Communications for Field Techs
Connect to experts, fix it the first time
Increase first-time fix rates by 35% with communications embedded directly in your field service apps. Techs reach back-office experts instantly—no app-switching, no delays, no return trips.
Mobile-First Workforce Solutions
One app, everything your techs need
Empower 500+ field technicians with mobile UC, video calling, instant messaging, and CRM integration in a single interface. Whether it's HVAC, plumbing, electrical, or maintenance—your teams stay connected without the clutter.
Intelligent Dispatch & Customer
Updates Shorter wait times, happier customers
Reduce customer wait times by 45% with contact center capabilities that include GPS integration, automated scheduling, and real-time customer notifications. Customers know when to expect your techs—and your techs know exactly where to go.
Manufacturing
Reduce downtime and shrink lead times with real-time connectivity that unites production floors, supply chains, and multi-site operations.
Multi-Location Collaboration
Unite 50+ sites like they're one factory
Connect teams across distributed manufacturing facilities with UC that makes distance disappear. Video conferencing, presence indicators, and multi-site deployment keep production coordinated—whether your plants span counties or continents.
Production Floor Connectivity
Cut downtime 25% with real-time floor-to-management communication
Equip shop floor workers with DECT phones, mobile apps, and IoT integration that connect production lines directly to management. When issues arise, the right people know immediately—not after the shift ends.
Supply Chain & Partner Integration
Streamline supplier coordination, shrink lead times
Reduce lead times by 20% with ERP and supply chain APIs that bring vendor communication into your collaboration workflows. Complex partnerships become manageable when everyone works from the same information.
Enterprise Essentials
Scale securely and stay audit-ready with communication tools designed for growth—built to deliver reliability and compliance without complexity.
AI-Powered Contact Center
Automate routine tasks and speed up resolutions with AI-driven contact centers.
Hybrid Communications Platform
Combine the flexibility of cloud with the control of on-premise to scale at your pace.
Remote Working
Keep remote teams productive and secure with unified communications that deliver collaboration anywhere, on any device.
