Mitel Services

Whether you require traditional service support for your enterprise communications or a guiding hand to transform your unified communications solution, we're here to help.

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Our Value

  • Total Services Lifecycle image

    Total Services Lifecycle

    We offer a complete end-to-end lifecycle of services, from initial advisory and requirement discovery through to ongoing optimization, to help you achieve your desired outcomes by driving the realization of value.

    Our services can be delivered to support the deployment and operation of your solution, offering reactive support or proactive managed operations, including technology refresh options.

    Through our comprehensive portfolio and partner ecosystem, we deliver the most appropriate solution to meet a customer’s need.

Our Customer Lifecycle Offerings

Use Cases

  • Person presenting digital transformation

    Managed Services - Transformation

    We take on the management of your existing solution, including multiple vendors, and develop a modernization plan at your pace while protecting your existing investments. We will help develop and execute an outcome-focused digital transformation strategy for your communications and collaboration solution through an initial discovery engagement, identifying priority use cases and building a migration plan over an agreed timeframe. Our approach drives innovation in line with your evolving business needs and accelerates your time to value through ongoing value realization activities.

  • Person presenting cloud integration

    Cloud Collaboration Integration

    Focusing on our discovery and deployment services, we can assess your current voice centric solution deployment and design, implement, and integrate a cloud collaboration overlay (e.g., Microsoft Teams) that retains your existing solution infrastructure whilst delivering enhanced user functionality and experience.

  • Person working on a PC with a secure cloud display

    Sovereign Cloud

    Our Unify OpenScape Secure Cloud is tailored to deliver a managed cloud experience on your terms, bringing our OpenScape carrier class enterprise voice solutions, value add applications and ecosystem partner applications to the fore.  
    This is a private hosted solution providing optional MS Teams integration, contact center capabilities, carrier services and supported by a broader ecosystem of fully integrated partner solutions.

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