Field Services Solutions

With embedded communications technology, you can eliminate communications delays, manage field service operations more efficiently, and generate improved customer satisfaction and greater profitability for your business. Have you looked at your field services application lately? Are your field techs getting tired of jumping back and forth between mobile apps, dialers, text windows, video players, and more to get their job done? There’s a more efficient way to stay connected and run communications seamlessly with Mitel solutions.

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Improve Efficiency

Improve service quality and efficiency with more connected field and back-office teams.
Boost ROI

Increase first-time resolutions by getting the right person to the right place in no time.
Deliver Seamless Connectivity

Empower your field techs with mobile access to everything they need in the field.

WHY CUSTOMERS LOVE US

"We decided on Mitel because it has the rich features needed in a corporate IP system, including presence management, plus its competitive pricing and attractive licensing model meant that it stood out for affordability as well."

Michael Macarthur

Compassion Australia’s IT Manager

"Mitel came in with very competitive pricing, a better solution and ease of use. All these things just make my life easier."

Daniel Rivera

Manager of Technical Services, Make-A-Wish America

"All the systems support each other and Mitel Connect HYBRID gives us a clear idea of how to plan for future growth."

Lisanne Norman

Director of Technology, Cooke Center for Learning and Development

See More Field Services Stories

Helpful Resources

Case Study

East Midlands Ambulance Service

EMAS worked with Mitel to remove system limitations and increase performance.

Case Study

New Jersey SHARES

New Jersey SHARES is a statewide, non-profit organization that provides temporary assistance to individuals and families in need of help paying their energy bills. Its large call volume couldn’t be accommodated, calls were dropped, reporting was unreliable and call monitoring was difficult.

Ebooks and Guides

9 Tips for Running A Successful Meeting With Remote Workers

As workers continue to become more global and mobile, meetings have evolved from face-face discourse, to virtual meetings. Read on to learn 9 tips for a successful meeting with geographically dispersed workers.

Ebooks and Guides

Guide to More Effective Team Collaboration and Communications

Download the free guide to find out how to give your employees and your business the tools it needs to collaborate seamlessly and increase productivity.

Case Study

Minnie's Food Pantry

Minnie’s Food Pantry was founded by Dr. Cheryl “Action” Jackson in 2008 in Dallas, TX, with a mission to provide healthy meals and resources to those in need by way of red-carpet treatment.

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Field Services Solutions

Improve Efficiency

Boost ROI

Deliver Seamless Connectivity

WHY CUSTOMERS LOVE US

Helpful Resources

East Midlands Ambulance Service

New Jersey SHARES

9 Tips for Running A Successful Meeting With Remote Workers

Guide to More Effective Team Collaboration and Communications

Minnie's Food Pantry

Ready to Transform Your Client and Employee Experience?

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Ready to talk to sales? Contact us.