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Government Phone Systems and Communications Solutions

Take your public service to the next level with unified communications solutions that enhance the citizen experience while ensuring the effectiveness, efficiency, survivability, and compliance of your services.

We Understand Government Communications Challenges

Accelerate and Secure Government Communications with Mitel

A Better Experience for Communications in the Public Sector

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    Do More with Less

    At Mitel, we are the experts in meeting the demands and providing new solutions to public sector organizations, even as they face increased demand and scrutiny from citizens to do more with less. You can be reliable, compliant, and secure while improving the service to your citizens with the increased productivity that Mitel Government Solutions deliver. 
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    Omnichannel Experiences

    Enhance the citizen experience with Mitel’s omnichannel customer experience solutions. Mitel solutions ensure you can serve citizens and peers on their preferred channel (phone, email, SMS, Web chat, etc.) in both self-service and human-assisted service modes.

Why Government Offices Trust Us

"We really appreciated Mitel’s experience with local governments. It was important to me to know that peers I respect – people who have been in the business longer than me – have chosen Mitel."
Frank Birkenhauer
Assistant Township Administrator, Colerain Township (OH, USA)
"The new system is stable and operating well. Mitel supports the system during office hours, but we rarely have to log a support call. The collaboration between Mitel and Warmworks has been positive. Overall, we’re very happy with the results of the implementation."
Michal Drozdowicz
IT Development Manager, Warmworks
"The introduction of unified communications connectivity and softphones has given staff more mobility and flexibility for remote working. The ‘one number’ concept is great for users who previously only had desk phones and mobiles."
Benoit Thijs
ICT Operations Coordinator, Limburg Provincial Council
Helpful Resources for Government Communications
Responsible, Reliable Government Communications

Governments require a unique mix of features, flexibility and economy in their telecommunications solutions.

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White Paper
Customer Experience Challenges in Pandemic Times

Download new research to get a glimpse into the consumer perceptions of how well organizations are meeting their expectations around CX and learn why keeping the status quo isn’t an option for contact centers.

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Stay Connected During Weather Emergencies and Natural Disasters with Mass Notifications

Weather events and natural disasters have been growing more extreme. The best way to keep people safe is to keep them informed through the effective use of mass notifications.

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Ready to Transform Your Client and Employee Experience?