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GOVERNMENT COMMUNICATIONS SOLUTIONS

With Mitel’s communications solutions, governments can meet their challenges by reducing communication complexity, integrating disparate applications, and tying communication services directly to business processes.

Today’s economic climate is challenging central and local governments worldwide to deliver essential austerity measures that reduce sovereign debt levels, identify cost savings, implement staff efficiency, and drive greater productivity – all while ensuring data and information meet strict privacy and protection requirements.

 
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Reduce operational costs

Significantly reduce operational costs through the ability to deploy your call center.

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Improve service

Enhance service through reduction in abandoned calls and back-office automation.

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Easily manage systems

Deploy communications solutions that are easy to adopt, integrate, manage and use.

MITEL IS A SOURCEWELL VENDOR
Sourcewell has selected Mitel as a preferred provider of communications and collaboration solutions for the third time in nearly 10 years. Having scored highest in its category by meeting or exceeding evaluation criteria for product performance, service delivery and value, Mitel's comprehensive portfolio provides you the widest variety of technology options to ensure the successful implementation of your long-term strategy. Contract #022719-MBS

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Vendor partnerships - Financing for SLED
Combine Mitel’s Sourcewell  contract (#022719-MBS)with NCL’s Sourcewell financing contract (#011620-NCL) to create a turnkey, competitively bid procurement solution for state, local, education, and not-for-profit .
For over 20 years, NCL Government Capital has specialized in providing competitive equipment financing programs for municipalities and public education entities across the nation.

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GOVERNMENTS USE MITEL FOR COST SAVINGS, IMPROVED COMMUNICATIONS



Case Study
Harris County Public Safety Technology Services

Seamless communication is vital to keeping the Super Bowl secure.

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Case Study
Orion Township

Orion Township, sought a flexible, reliable communications solution to replace their failing legacy phone system, and discovered MiCloud Connect.

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Case Study
Milton Keynes Council

Milton Keynes Council, a local government authority in Buckinghamshire, England, provides a full range of services to nearly a quarter-million residents, including social services, tax, libraries, waste collection/disposal and planning, and is a local education authority.

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Case Study
City of Oakland

Oakland’s outdated PBX-based phone system was failing and a lot of its network equipment was nearing end-of-life. It was time to replace both the network and the telephone system.

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Case Study
Limburg Provincial Council

Due the change and the optimisation of the provincial services, Limburg Provincial Council wanted more flexible user management via a subscription-based solution, to enhance the user experience and improve operational efficiency.

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Case Study
Warmworks

Responsible for delivering the Scottish Government’s nationwide energy efficiency scheme, Warmworks relies on a high-quality contact center function.

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make your government more responsive
White Paper
5 Ways to Improve Customer Experience

Does your customer service have room for improvement? Find out now with this tip sheet and see how you stack up against five best practices Mitel identified for improving customer service.

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Ebooks and Guides
Guide to More Effective Team Collaboration and Communications

Download the free guide to find out how to give your employees and your business the tools it needs to collaborate seamlessly and increase productivity.

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You can find our North American government contracts reference page here.

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