OpenScape 4000

As part of the OpenScape Enterprise portfolio, OpenScape 4000 bridges the gap from legacy digital communications to IP-based unified communications, while leveraging existing communications. It is a hybrid communications platform that supports improved virtual team collaboration, exceptional flexibility, strong security and reliability, superior investment protection and cost-effective communications. Together with a strong global presence and service availability, OpenScape 4000 allows enterprises to focus on their business and own strengths while using next generation communication.
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Benefits of OpenScape 4000

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Large Enterprise Focus

With its high availability and powerful performance, OpenScape 4000 addresses enterprises ranging from 200 to 12,000 users on a single system and up to 100,000 users in a network. OpenScape 4000 supports the full range of OpenScape UC for high-demand users, while allowing you to keep moderate-demand desks in digital format.

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Increase Employee Effectiveness

Give your employees and business partners the tools they need with a robust hybrid communication platform. It enhances virtual teamwork, provides flexibility, ensures strong security and reliability, and delivers a cost-effective communication solution.

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Security

OpenScape 4000 is a powerful communications solution that provides many features to meet security standards. It supports various endpoints, offers mobile options, ensures branch offices can stay connected, and includes redundancy for high availability. Additionally, it uses open standards and protocols, making it compatible with other business applications and systems.

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Future-Proof Solution

OpenScape 4000 makes it easy to stay up to date through our continuous development that is based on the latest technology. The future-proof architecture supports IP-distributed branch concepts, complex corporate networks, and standalone systems. A variety of flexible deployment models and interoperability with business-critical applications and systems create security today and in the future.

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Wide Range of Devices

Mitel offers a wide variety of choices, whether you need a traditional wired phone, a cordless model, or a software-based softphone. Our selection provides seamless compatibility with other devices, simple setup, and clear, high-quality sound. Plus, we offer a range of accessories to help you customize your phone system.

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Adaptable to Your Budget

Flexible licensing gives users the freedom to switch between different technologies as their needs change. This flexibility is crucial in hybrid environments, enabling organizations to adapt while still leveraging their existing infrastructure. It ensures a smoother transition to new technologies, allowing organizations to evolve at a pace that suits them.

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Proven Performance in Enterprise Communication

The OpenScape 4000 is a hybrid IP communication platform designed for companies with 200 to 100,000 employees. Building on the proven HiPath 4000, the OpenScape 4000 has already sold more than 30 million ports across 80 countries worldwide. With over 25,000 customer installations, the feature-rich OpenScape 4000 is trusted by businesses globally. Its future-proof architecture supports a variety of configurations, from IP-distributed branch concepts and complex corporate networks to standalone systems.

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First-class communication for the 5-Star Superior Schloss Fuschl

“What we particularly like is that we can continue to use our existing room phones with OpenScape 4000 and that we didn’t have to purchase new devices.” 

Andreas Zybell, Hotel Manager

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Networking options

OpenScape 4000 can be connected to public and private networks through various interfaces such as IP trunks, TDM, and analog connections, supporting standard protocols like SIP, ISDN, and QSIG. OpenScape 4000 also enables the creation and operation of efficient, homogeneous, and economical global communication networks.

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ABOUT APPLICATIONS

OpenScape 4000 can be easily linked with other business solutions to better serve customers and boost employee productivity.

OpenScape UC

OpenScape UC is a highly open and flexible Unified Communications solution that integrates with all your existing applications to better serve customers and boost employee productivity.

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OpenScape Management Applications

OpenScape Management applications provide a comprehensive and unified set of management applications for an OpenScape Enterprise solution. It delivers automation, visibility and control over all voice, UC and 3rd party assets required for the network.

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Devices & Accessories

Desk phones, digital cordless (DECT), Wi-Fi handsets, conference phones, accessories, and more? OpenScape 4000 has those too. No need to combine tools from multiple vendors. OpenScape 4000 delivers an end-to-end, on-site phone and unified communications solution from a single provider.

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White Paper

Aragon Research Names Mitel Contact Center Leader for 2025

As a first-time recipient of the Leader designation for 2025 in the Contact Center Globe, Mitel’s offerings align with the direction of the Contact Center industry and the demands of the market 

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Features

  • Hybrid PBX for enterprise voice
  • Single system scales up to 12,000 users
  • Industry leader in wireless DECT deployments for cordless enterprise
  • Support for native SIP subscribers
  • Integrated into OpenScape Management for zero-touch maintenance

  • Fits into virtualized architecture (VMware), delivered as a vApp
  • OpenScape 4000 Eco Server solution supports mixed requirements
  • Active-Standby dual node architecture, ensuring no calls are lost on switchover
  • Cost-effective and survivable branch offices
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