Zoom Workplace

Managing disconnected communication tools leads to fragmented workflows, frustration, and lost time. The inefficiencies of toggling between platforms for voice, video, chat, and other collaboration tools can slow your team down and impact productivity. What if there was a way to bring it all together — one platform, working seamlessly together?
With Zoom and Mitel, you can bridge the gap between on-premises and cloud solutions. Our AI-first hybrid communications solution delivers the security, reliability, flexibility, and control you need to meet today’s dynamic business needs.
Empower your teams with voice, video, chat, and AI Companion — all seamlessly integrated on the Zoom Workplace platform. Streamline workflows, focus on what matters most, and transform the way your teams collaborate, all while securing mission-critical communications and improving productivity.
Key Benefits

Reliable and secure communications you can trust

Ability to extend existing Mitel investments with the flexibility of Zoom Workplace

AI-first collaboration tools built for modern work, including Zoom AI Companion available at no additional cost*

Streamlined management to reduce admin workload and IT complexity
Discover the Full Story
How your organization could benefit from a hybrid solution
Discover how seamlessly integrating the best of on-premises and cloud capabilities can help future-proof your communications strategy.

How Zoom and Mitel improve your workday
Learn how the Zoom and Mitel integration delivers a differentiated AI-first hybrid communications and collaboration solution

Taking Hybrid Experience to the Next Level
A True Hybrid Solution
Zoom Workplace and Mitel's Common Communication Framework provide highest flexibility and control through a truly hybrid solution with a full suite of communications capabilities. It provides deep integrations with your most valued business and vertical applications, delivering communication at the point of activity with a comprehensive set of endpoints incl. DECT. In addition, we provide comprehensive services to ensure business outcomes, customer experience and TCO. Our collaboration with Zoom Workspace allows us to protect and expand existing investments.

Business Continuity and Resiliency
Ensure Business Continuity and Resiliency where it matters most, as you maintain and scale your business with solutions and architecture tailored for your needs. Experience the highest security and performance capabilities, integrated with best-in-class meeting experience, and seamlessly access Zoom Phone and Workplace while leveraging existing Mitel investments. Leverage the latest technologies with the Powerful Zoom AI Companion and get valuable insights for your solutions.

Deeply Integrated Workspace Meeting Experience
Enjoy a fully embedded, feature-rich UC and mobile app experience with no add-ons or plug-ins. With our joint solution, you can use Zoom Phone with embedded support for Mitel PBX, whether deployed on-premises or in the cloud. Get the most out of your communication solutions with application integrations for frontline and knowledge workers, across all industries. Take productivity to a new level, with our powerful partner ecosystem and professional services that integrate Mitel’s solutions with Zoom Workplace.

The experts agree - it's a great partnership
“Mitel offers powerful private cloud and single-tenant voice solutions, and Zoom has excellent enterprise video and team chat. Together, they create a seamless solution without putting an integration burden on the customer. This partnership brings the best of hybrid communication to market for those looking not to sacrifice flexibility, control, and resiliency, globally."
Dave Michels - Founder and Lead Analyst, TalkingPointz.
*Zoom AI Companion features might not be available for all regions or industry verticals. Included at no additional cost with the paid services in your Zoom user account.