Meet strict privacy and patient-data requirements with secure on-premises control while enabling agile cloud collaboration for care teams.
Mitel and Zoom Workplace
Where AI Productivity and Proven Reliability Power Stronger Connections
Too often, separate apps for calls, meetings, and chat create fragmentation and complexity. Mitel and Zoom Workplace bring those worlds together, combining a resilient, secure communications backbone with AI-driven collaboration. You get the flexibility to support both cloud and on-premises needs, while teams gain a unified experience that keeps them connected everywhere.
Benefits of Mitel and Zoom Workplace
AI-Driven
Productivity
Zoom AI Companion integrates directly into every call, meeting, and chat to summarize discussions, surface action items, and simplify daily workflows. Work gets faster, clearer, and more focused.
Proven
Reliability
Mitel’s trusted infrastructure keeps critical operations running, safeguards customer interactions, and supports uninterrupted workflows under stress—from routine team calls to mission-critical operations.
Seamless
Hybrid Flexibility
Run communications your way—cloud, on-premises, or hybrid. Powered by Mitel’s Common Communication Framework, the solution extends seamlessly across endpoints to reduce admin workload and IT complexity.
Why Miteland Zoom Workplace?
Healthcare Compliance
Public Sector Readiness
Address policy, compliance, and regulatory standards with flexible deployment models that balance security with workforce agility.
Financial Services Assurance
Support fraud prevention, loan processing, and regulatory oversight with resilient, compliance-ready communications that can scale securely across hybrid environments.
* Zoom AI Companion features might not be available for all regions or industry verticals. Included at no additional cost with the paid services in your Zoom user account.
KeyFeatures
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Resilient Communications
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Combine Mitel’s enterprise-grade unified communication capabilities with Zoom Workplace for a consistent experience.
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Enjoy dependable call performance across desk phones, softphones, and mobile devices.
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Use Zoom Phone with Mitel PBX natively, no add-ons or plug-ins required, reducing complexity for IT teams while ensuring a robust user experience.
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Flexible Deployment Options
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Extend the value of existing Mitel infrastructure while adopting Zoom’s cloud.
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Transition at your own pace without disrupting operations.
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Expand to support enterprise growth and global teams.
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Enhanced Collaboration & Security
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Protect voice and video communications with compliance-ready safeguards.
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Enable richer teamwork with chat, conferencing, and content sharing.
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Streamline administration with centralized tools and reduced support load.
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Read More
The Mitel & Zoom Advantage:Powering the Future of Enterprise Communications
Mitel and Zoom are shaping the future of enterprise communications. Explore the hybrid strategies, AI innovations, and customer experience insights driving real business impact.
Awards
Services for YourMitel and Zoom Workplace Integration
Mitel Services help design, implement, and optimize CX solutions aligned to your business and customer engagement goals.
- Consulting : Strategic guidance for hybrid deployments, compliance, and scalability requirements.
- Deployment : Efficient setup and integration across Zoom Workplace and Mitel platforms for robust collaboration.
- Support : Ongoing updates, optimization, and enhancements to ensure reliable performance.
