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Location: United States
Make customer communications easier and more personal.
Help employees connect anywhere, any time, on any device.
Build bonds with partners and suppliers through voice and video collaboration.
Our migration to the Mitel solution was rapid and smooth. We have integrated Microsoft Office Communications Server, which allows staff to see presence information for their colleagues – enabling them to quickly direct calls to available colleagues, without dialling multiple extensions. Mitel has helped us to improve the efficiency and customer service delivery of our front desk and contact centre teams, without increasing our budgeted costs. Janelle Sollitto, Acting Manager Information Services City of Charles Sturt