Leverage the ultimate flexibility and control with Mitel’s Common Communications Framework

Resilient, flexible, and secure communications with deep integrations into your most valued business applications - it's UC your way.

Powering connections through hybrid communications tailored to your organization's needs

Whether your pursuing growth or improving customer experiences, building culture or reducing costs, Mitel's hybrid communication solutions deliver unmatched flexibility and control to help you achieve your goals. With over 200 integrations, Mitel's solutions not only enable value-driven connections but also allow you to scale efficiently while ensuring operational continuity, compliance and security. The flexibility of the Mitel Common Communications Framework seamlessly ties these solutions together, whether you choose to maintain on-premise infrastructure or adopt a blend of customer-hosted, partner-hosted, or Mitel-hosted models, You're empowered to adapt with precision and confidence.

Common Experiences with Deep Integrations

Mitel's hybrid cloud approach delivers seamless experiences across customer and employee touchpoints with deep integrations into UC and industry-specific solutions. The results mean support for diverse knowledge and frontline worker needs.

Simplicity at Scale

Mitel offers scalable solutions that adapt from 250 to 10,000+ users, with secure, sovereign cloud options, and the path to cloud at your pace, using existing investments and supporting operational continuity.

Control & Security

Mitel's focus on secure, resilient, and tailored communication solutions means the highest performance and flexibility for your organization while you maintain control.

Unified Communications Your Way

UC Integrations with Vertical Apps

Mitel's vertical communication solutions, in conjunction with our Solutions Alliance's 200+ applications, offer customers vertically integrated and multimodal solutions. By seamlessly blending on-premise and cloud technologies, we cater to the diverse needs of various industries and workflows.

Choose Your Apps

Single Integrated Experience

Through a common user experience across UC and Contact Center applications, we tailor to worker personas and vertical needs, improving employee engagement and productivity regardless of location or function.

Supercharge Your Applications

Delivering Exceptional Meeting Experience with Zoom or Integrating with Other 3rd Party Solutions

With Zoom Workplace, we now offer the leading meeting experience with the best-in-class collaboration, advanced AI and voice capabilities. Jointly developed between two industry leaders, it provides a fully embedded, feature-rich UC and mobile app experience and no add-ons or plug-ins, bi-directional presence, call-to-video escalation, device-level integration.

With our rich partner ecosystem, organizations can also bring their meeting communication environment of choice and integrate it with premises or privately hosted clouds for a best-of-breed landscape that facilitates innovation and adaptation to new challenges or opportunities.

Our Relationship With Zoom

People collaborating around a table with someone a video meeting

How Mitel Makes It Happen

Mitel’s 7 Dimensions of Communication Flexibility and Control.

Our hybrid approach means your communication solutions fit to your organization today , while supporting your goals for tomorrow.

Don't Just Take Our Word For It

"Mitel’s Common Communications Framework is more than just an evolution of its product portfolio—it’s a testament to the company’s ability to anticipate and meet the needs of a rapidly changing market. Mitel’s approach provides a flexible, scalable, and secure way for organizations to navigate the future of communications."

Evan Kirstal Digital Evangelist, B2B Tech Industry Storyteller

"By deploying Mitel's solutions, we have integrated and unified our technology for seamless communication between all NHS Trust staff."

Neil Cassidy Telecoms Manager, Western Health and Social Care Trust

"Mitel’s focus on business outcomes supported by a mix of solutions for its customers’ high-value use cases will be the key to driving momentum and differentiating from the pure cloud-only providers. This is part of why Mitel’s strategy is so interesting."

Zeus Karravala Analyst, ZK Research