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Leverage the ultimate flexibility and control with Mitel’s Common Communications Framework

Resilient, flexible, and secure communications with deep integrations into your most valued business applications - it's UC your way.

Powering connections through hybrid communications tailored to your organization's needs

 
 

Whether your pursuing growth or improving customer experiences, building culture or reducing costs, Mitel's hybrid communication solutions deliver unmatched flexibility and control to help you achieve your goals. With over 200 integrations, Mitel's solutions not only enable value-driven connections but also allow you to scale efficiently while ensuring operational continuity, compliance and security. The flexibility of the Mitel Common Communications Framework seamlessly ties these solutions together, whether you choose to maintain on-premise infrastructure or adopt a blend of customer-hosted, partner-hosted, or Mitel-hosted models, You're empowered to adapt with precision and confidence.

Read Mitel's latest blog on hybrid cloud value: Lessons Learned in Communication Resilience

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UNIFIED COMMUNICATIONS YOUR WAY

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    UC Integrations with Vertical Apps

    Mitel's vertical communication solutions, in conjunction with our Solutions Alliance's 200+ applications, offer customers vertically integrated and multimodal solutions. By seamlessly blending on-premise and cloud technologies, we cater to the diverse needs of various industries and workflows.
    CHOOSE YOUR APPS
  • Contact Center Agents

    Single Integrated Experience

    Through a common user experience across UC and Contact Center applications, we tailor to worker personas and vertical needs, improving employee engagement and productivity regardless of location or function.
    SUPERCHARGE YOUR APPLICATIONS
  • MiTeam Meetings Huddle 581x409

    Delivering Exceptional Meeting Experience with Zoom or Integrating with Other 3rd Party Solutions

    With Zoom Workplace, we now offer the leading meeting experience with the best-in-class collaboration, advanced AI and voice capabilities. Jointly developed between two industry leaders, it provides a fully embedded, feature-rich UC and mobile app experience and no add-ons or plug-ins, bi-directional presence, call-to-video escalation, device-level integration.  

    With our rich partner ecosystem, organizations can also bring their meeting communication environment of choice and integrate it with premises or privately hosted clouds for a best-of-breed landscape that facilitates innovation and adaptation to new challenges or opportunities.
    OUR RELATIONSHIP WITH ZOOM

HOW MITEL MAKES IT HAPPEN

Mitel’s 7 Dimensions of Communication Flexibility and Control
Our hybrid approach means your communication solutions fit to your organization today , while supporting your goals for tomorrow.

DON'T JUST TAKE OUR WORD FOR IT

"By deploying Mitel's solutions, we have integrated and unified our technology for seamless communication between all NHS Trust staff."
Neil Cassidy, Telecoms Manager, Western Health and Social Care Trust
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"Mitel’s Common Communications Framework is more than just an evolution of its product portfolio—it’s a testament to the company’s ability to anticipate and meet the needs of a rapidly changing market. Mitel’s approach provides a flexible, scalable, and secure way for organizations to navigate the future of communications."
Evan Kirstal, Digital Evangelist, B2B Tech Industry Storyteller
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"Mitel’s focus on business outcomes supported by a mix of solutions for its customers’ high-value use cases will be the key to driving momentum and differentiating from the pure cloud-only providers. This is part of why Mitel’s strategy is so interesting."
Zeus Karravala, Analyst, ZK Research
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Read More Mitel Hybrid Communication Case Studies Here
LEARN MORE ABOUT HOW MITEL DELIVERS VALUE WITH HYBRID COMMUNICATIONS
Article
Top 5 Benefits of Hybrid Cloud Communications and Collaboration Solutions

Take your business further, faster with hybrid cloud communications. By bridging your on-premises infrastructure to the rapidly developing cloud, your business will benefit from more complete, nuanced control of your communications platform. Mitel offers a wide array of hybrid cloud solutions to fit the unique needs of your business.

Read More
Blog
Empowering Frontline Workers with Advanced Communication Solutions

Discover how modern communication tools empower frontline workers, enhance service delivery, and boost engagement. Explore Mitel's tailored, modern UCC solutions.

Read More
Blog
Lessons Learned in Communication Resilience

Amid global outages like CrowdStrike, Mitel’s resilient communication systems help to ensure uninterrupted service, proving the importance of hybrid infrastructure and robust security.

Read More