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MiVoice Business

MiVoice Business provides your organization with a complete communications, collaboration, and customer experience solution. An incredibly feature-rich unified communications platform, MiVoice Business delivers the choice and deployment flexibility demanded by today’s UC customer. The entire solution is available with traditional CapEx perpetual license purchase or the OpEx subscription payment model.

Featured

MiVoice Business

Image of a 6940 phone with MiVoice Business

MiVoice Business provides your organization with a complete communications, collaboration, and customer experience solution. An incredibly feature-rich unified communications platform, MiVoice Business delivers the choice and deployment flexibility demanded by today’s UC customer. The entire solution is available with traditional CapEx perpetual license purchase or the OpEx subscription payment model.

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Benefits of MiVoice Business

Deployment Flexibility

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With the option to deploy the solution on-premises, in a public or private cloud environment – MiVoice Business can be licensed with either a traditional upfront CapEx purchase or with an OpEx subscription.

Voice

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Superior collaboration and contact center solutions offer PBX features, advanced call control, mobility, and IP desk phone options to enable customers to choose where and how they communicate.

Collaboration and Remote Working

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Whether in the office, at home, or on the road, MiVoice Business brings people together to offer feature-rich telephony and collaboration and real-time communications. Organizations can choose chat, video conferencing, screen sharing, file sharing, and more, all in one solution.

Simplicity

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MiVoice Business is simple to manage and administer with a cloud-based user administration platform that simplifies day-to-day user management tasks.

Hardware Designed for a Variety of Business Needs

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MiVoice Business can also be deployed on-premises using a range of purpose-built hardware platforms – each offering a combination of user capacity and phone network connection options to fit your specific needs.

Fits The Unique Needs of Any Size Organization

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Large, small or in between, MiVoice Business is designed to fit the unique needs of any size organization at each stage of its growth.

Small Businesses: Check out the new SMB Controller

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About Applications

MiVoice Business brings customers a full communications solution with messaging, collaboration, and contact center capabilities that enables faster and more effective communications.

  • MiCollab and
    MiTeam Meetings

    Enjoy enterprise collaboration software and real-time video conferencing for businesses across time zones and geographies that securely and swiftly powers communications wherever and whenever customers need them.

    Learn more

  • MiContact Center Business

    Whether customers have a few call center agents or a thousand omnichannel agents, MiContact Center Business puts customers at the center with scalable customer experience solutions for sales, service, support, and more.

    Learn more

  • MiVoice Business Console

    MiVoice Business Console is a completely PC-based call-handling application with an intuitive graphical user interface for the department or office attendant.

    Find out more

Is this product right for you?

Contact Sales

  • mivb-subscription

    MiVoice Business Now Available
    on Subscription

    MiVoice Business subscription licensing makes your budgeting more predictable and reduces upfront communications cost with the flexibility of monthly recurring payments. You choose whether you want an on-premises system, deploy in a public or private cloud, or combine on-site gateways with a cloud-based deployment. You choose when you want updates and you choose which user levels you want with the flexibility to increase/decrease the number of users to meet the changing demands on your business. MiVoice Business offers subscription seat plans for the collaboration and customer experience features that each of your employees require for their individual roles. All seat plans include full business telephony features, software updates, and customer support.

  • Simple to use

    It is easy and simple to perform day-to-day user management tasks (Moves, Adds and Changes), with MiVoice Business administration portal, available for both new deployments as well as for systems in production.

    With a modern browser-based and intuitive User Interface, MAC jobs are carried out quickly by a more open profile of admin users, maintaining the flexibility to be able to drill-down and manage directly on the systems without causing data conflicts.

    Learn more
  • mivb-day-in-the-life

    On-Site Phone System

    Desk phones? MiVoice Business has those too. No need to combine tools from multiple vendors. MiVoice Business delivers an end-to-end, on-site phone and unified communications solution from a single provider.

    Mobile-First IP Phones –The MiVoice 6900 series boasts exceptional HD audio quality, one-touch Bluetooth pairing, and seamless integration with your mobile phone.

     

    Discover the full range of phones and devices >

    Learn how MiVoice Controllers can support MiVoice Business >

Features

  • Single enterprise identity
  • Dynamic extension
  • Single number reach
  • Hot desking
  • Teleworker
  • Auto-Attendant
  • Flexible day/night mode
  • Call routing
  • Unified messaging
  • Flexible music on hold
  • Enhanced call screening
  • Embedded Meet Me conferencing

Support

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