As part of the OpenScape Enterprise portfolio, OpenScape Voice enables your enterprise to talk—with each other, with your customers, with all your stakeholders, with immediacy and richness. With its carrier-grade reliability and unsurpassed scalability, OpenScape Voice is a leading enterprise telephony software application for mid- and large-sized enterprise companies.
OpenScape Voice
Benefits of OpenScape Voice
Icon
Large Enterprise Focus
OpenScape Voice stands out as an enterprise telephony software solution tailored for mid-sized to large enterprise companies, providing carrier-grade reliability and unparalleled scalability. It is scalable up to 100,000 users per system and a virtually unlimited number of users when OpenScape Voice systems are networked.
Icon
Increase Employee Effectiveness
Give your employees and business partners the tools they need with OpenScape Voice as a stand-alone voice appliance or integrated with other unified communications applications. OpenScape Voice combines security, scalability and flexible deployment with the features your enterprise needs.
Icon
Security
OpenScape Voice ensures security on all its interfaces, safeguarding the audio in your calls and conferences, providing secure access for administration and using only encrypted connections within the Ecosystem. It provides event logging to keep track of security related actions and security updates are part of the appliance model concept.
Icon
Trust
Built to carrier grade standards for reliability and scalability, OpenScape Voice features a significant private cloud deployment, with over 135 thousand users deployed in one private cloud for just one of our customers.
Icon
Wide Range of Devices
Mitel offers a wide variety of choices, whether you need a traditional wired phone, a cordless model, or a software-based softphone. Our selection provides seamless compatibility with other devices, simple setup, and clear, high-quality sound. Plus, we offer a range of accessories to help you customize your phone system.
Icon
Deployment Flexibility
OpenScape Voice can be deployed on-premise or in data centers as a Private Cloud, or as a multi-tenant capable Hosted/Public Cloud solution to deliver voice capabilities that enable faster, more effective business communications.
Is this product right for you?
Find the ideal product for your needs, or request a demo from one of our experts.
Empower your voice collaboration
We’ve learned to communicate in a lot of ways, but when it really counts, we use the tool that matters most — our voice. We seamlessly synchronize voice with mobility, video and web conferencing, chat, messaging, presence, one-number service and more. Embed voice into your business applications. You can even unify your in-place multi-vendor voice network without ripping and replacing. All with one elegant framework. Now that’s worth talking about.
Otto Group Companies Leverage Private Cloud Communication
“Our old telephone system was no longer suitable for today’s business processes. What we needed was a seamless communication solution that would enable employees to work from anywhere.”
Lutz Bandholt, telecommunications, Engineer at the Otto Group
Microsoft Teams Client
OpenScape Voice facilitates seamless integration with Microsoft Teams via native SIP trunking. Supported by OpenScape SBC or certified AudioCodes SBCs, it enables all essential telephony functions. Additionally, users can toggle between calls after consultation and control media bypass settings. This comprehensive feature set ensures smooth communication between OpenScape Voice and Microsoft Teams.
ECOSYSTEM
The OpenScape Voice ecosystem is there for you. By seamlessly synchronizing voice with mobility, video and web conferencing, chat, messaging, presence, one-number service, we harmonize your communications into a single framework.
OpenScape Branch
OpenScape Branch provides the remote office a cost-effective survivability option in an OpenScape Voice solution.
OpenScape Session Border Controller
OpenScape SBC is a next generation session border controller that enables OpenScape SIP-based communication and applications to be securely extended beyond the boundaries of a VoIP Enterprise network.
OpenScape Management Applications
OpenScape Management applications provide a comprehensive and unified set of management applications for an OpenScape Enterprise solution. It delivers automation, visibility and control over all voice, UC and 3rd party assets required for the network.
White Paper
Read Now
Aragon Research Names Mitel Contact Center Leader for 2025
As a first-time recipient of the Leader designation for 2025 in the Contact Center Globe, Mitel’s offerings align with the direction of the Contact Center industry and the demands of the market
Features
- Next Gen (100% SIP-based) Enterprise VoIP Solution
- Carrier Grade Reliability (5 9s) Active – Active Server Architecture
- Carrier Grade Routing and Translation for Cloud/Overlay Deployments (IP-Least Cost Routing)
- Fits Into Virtualized Architecture (VMware)
- Industry Leading Scalability Up to 100,000 Users on a System
- 100% Call Failover Support – No Lost Calls on a Single Node Failure
- Multi-tenant Support
- Licensing options – Perpetual (CAPEX), Subscription (OPEX)
- Hybrid configuration
Support
We Are Here To Help
Document Center
Your go to place for technical documentation about Mitel platforms, devices and technologies.
Learning Center
Unlock the full potential of your Mitel products with a suite of Mitel tutorials, courses, and videos.
Technical Support
Global technical support for customers, service providers and partners.