MiVoice MX-ONE

Take advantage of a comprehensive and fully integrated communications solution tailored for mission-critical businesses ranging from medium to very large enterprises.
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Benefits of MiVoice MX-ONE

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Large & Very Enterprise Focus

Manage a complete world-class UCC solution from a single logical system that supports enterprises from 500 to 500,000+ users in multiple countries.

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Deployment Flexibility

It can be deployed on premise, private or public cloud to deliver feature rich UCC capabilities that enable faster, more effective business communications.

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Security

Support for the latest security standards, redundancy, survivability, and local data protection laws puts you in control of your infrastructure and security and that helps you meet the complex needs of sensitive and mission-critical environments.

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Affordable Delivery

Take advantage of one-stop shopping for a complete UC solution with support for subscription and CAPEX sales models. The simplified licensing offers cost-effective transition to SIP/UCC, that help you on the journey towards SIP and UC at your own pace.

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Increase Employee Effectiveness

Empower your employees and business partners with an effective and user-friendly collaboration solution that bring voice, video, chat, messaging, web conferencing and team collaboration tools together, in a single solution.

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Openness

Complete solution based on open standards, CloudLink and open interfaces that enable integrations including 3rd party analogue/SIP sets and Microsoft that it is an ideal transit node for consolidating third-party platforms.

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Future-proof

Keep your system up to date through our continuous development that is based on the latest technology with sustainable platform architecture, standardized hardware and strong virtualization options that create security today and in the future.

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Trust

Join a group of 60,000+ satisfied customers in 70 countries who trust Mitel to provide solutions for large enterprises in the governments, finance, healthcare and education sectors, that typically have many sites, strict security requirements and need feature parity for all users regardless of location.

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Find the ideal product for your needs, or request a demo from one of our experts.

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Diverse Vertical Sectors with an Impressive Installed Base

The MiVoice MX-ONE solution meets the UCC needs of a wide range of industries and customers. To date, the MiVoice MX-ONE solution is deployed in vertical organizations in the worlds of travel, transport, education, manufacturing, healthcare, emergency services, public safety, government, local authorities, finance, insurance and tourism.

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Taxi Stockholm goes all-in with Mitel

“Companies that have booked taxis with us contact us and ask which telephone system we use, because our response times are so quick. That is a great compliment.” 

Charlotte Dettner, Director of Switchboard and Transport Management, Taxi Stockholm

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Carlsberg's Quick Transition to Azure

Carlsberg Breweries migrated their entire voice and contact center solution into the Microsoft Azure cloud in two months. "We never even looked at other vendors. It was an obvious choice for us to continue to go with Mitel. “They’ve been committed to our success in the cloud and a great partner to work with from the very beginning.” 

Laurent Gaertner, Director of Global Network and Hosting, Carlsberg

Carlsberg Brewery

"Highly available and secure communication is essential for patients and success in healthcare." 

- KRAGES (hospital); Healthcare, Austria

ABOUT APPS

MiVoice MX-ONE delivers full UC with messaging, collaboration, attendant and contact center capabilities that enable faster and more effective business communications. It allows you to have a single solution supporting your employees and decision makers.

MiCollab and MiTeam Meetings

Enterprise collaboration software and real-time video conferencing for businesses across time zones and geographies that securely and swiftly powers communications for whenever you need them, wherever you are.

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Mitel InAttend and CMG

Offers a broad range of integrated functions for achieving high-quality attendant performance, powerful corporate directory search functions, presence and calendar synchronization.

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MiContact Center Enterprise

Provide consistent, high quality customer service across all the contact methods that customers choose to use (phone, email, SMS text, web chat, and social media) deployed on-site or in the cloud.

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White Paper

Mitel Named 2025 Intelligent Unified Communications And Collaboration Leader

As a first-time Leader in the 2025 Intelligent UC&C Globe, Mitel’s solutions align with industry trends and market demands.

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Features

  • Complete SIP-based solution
  • On-site, private public cloud deployment
  • Choice of CAPEX or Subscription models
  • Work-from-anywhere flexibility
  • One-point entry management suite
  • Multi-media communication and collaboration
  • Unified messaging
  • Security Life Cycle
  • Video conferencing and team collaboration

  • Mobile-friendly
  • Omnichannel contact center
  • Broad IP Phone and DECT portfolio
  • Extensive reporting functionality
  • Open interfaces
  • Strong integrations with MS Teams and existing 3rd party SIP sets
  • Ideal transit node for third party platform consolidations
Support

We Are Here To Help

Document Center

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Unlock the full potential of your Mitel products with a suite of Mitel tutorials, courses, and videos.

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Technical Support

Global technical support for customers, service providers and partners.

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