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Serve customers across their preferred communication channels – even outside work hours – with automation and self-service features.
Deploy communications solutions that are easy to adopt, integrate, manage and use.
Have peace of mind knowing that your operations are fully compliant to security measures, such as GDPR, PCI DSS and MiFID II.
As a financial institution, you frequently record customer transactions for compliance and quality management purposes. With Mitel Contact Center and Workforce Optimization solutions, you maintain regulatory compliance with MiFID II, GDPR, Dodd Frank and PCI DSS while optimizing the performance of your staff. Mitel’s Workforce Optimization solution offers compliant Interaction Recording & Speech Analytics.
LEARN MOREWeightmans, a top 60 law firm, needed to become a true technology-focused firm with a new phone system.
Read MoreIncreased functionality, greater productivity and precision management wins over social enterprise The Wise Group.
Using Mitel’s Business Dashboard, Premier Beverage Company improved the customer experience and increased their market share.
Read Moreunderstand your organization's customer journey
Machine-based technologies can help businesses better understand, serve and communicate with their customers.
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