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FINANCIAL SERVICES

Take your financial services organization to the next level with a unified communications solution that helps you streamline and improve the way you handle customers, whilst ensuring regulatory compliance.

Competition and customers are driving a demand for solutions that differentiate a customer's experience, so you need to be able to offer enhanced automated services and ensure a seamless experience across all delivery channels.
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Enable Personalized Digital Engagement 

Serve customers across their preferred communication channels – even outside work hours – with automation and self-service features.

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Move To The Cloud Securely

Deploy communications solutions that are easy to adopt, integrate, manage and use.

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Digitally Transform While Supporting Regulatory Compliance 

Have peace of mind knowing that your operations are fully compliant to security measures, such as GDPR, PCI DSS and MiFID II.

OPTIMIZE PERFORMANCE WHILE MANAGING RISK

As a financial institution, you frequently record customer transactions for compliance and quality management purposes. With Mitel Contact Center and Workforce Optimization solutions, you maintain regulatory compliance with MiFID II, GDPR, Dodd Frank and PCI DSS while optimizing the performance of your staff. Mitel’s Workforce Optimization solution offers compliant Interaction Recording & Speech Analytics.

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improve the customer experience
Case Study
Weightmans

Weightmans, a top 60 law firm, needed to become a true technology-focused firm with a new phone system.

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Case Study
The Wise Group

Increased functionality, greater productivity and precision management wins over social enterprise The Wise Group.

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Premium Choice Ltd.

Using Mitel’s Business Dashboard, Premier Beverage Company improved the customer experience and increased their market share.

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understand your organization's customer journey

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A Better Customer Experience Through Giving Machines A Voice

Machine-based technologies can help businesses better understand, serve and communicate with their customers.

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OUR TEAM IS READY TO HELP YOU FIND THE SOLUTION THAT'S RIGHT FOR YOU. ARE YOU READY TO TALK?

Ready to talk to sales? Contact us.
Find a Partner (844) 319-5912 Email Us