Healthcare Communications Solutions & Phone Systems

Streamlining communications is critical to retaining healthcare professionals and providing a positive patient experience. By enabling more efficient and AI augmented communications services, Mitel supports healthcare and elderly care organizations around the world with their modernization and digital healthcare transformation.

Tailored Healthcare Communication Solutions to Meet Your Unique Needs

Find the right healthcare communications solutions for your organization.

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A Better Experience for Patients & Healthcare Providers

  • Image of a doctor with a tablet and a stetoscope

    Residential Support for Older Patients

    Our growing population of older patients and residential care communities deserve easy to use, secure video communication solutions to maintain vital family connections with relatives and loved ones while maintaining a comfortable degree of independent living.
    Mitel’s solutions enable these interactions and can also allow nurses and care workers to schedule appointments between residents, their medical staff and family members - to keep every informed.
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  • Virtual Doctor Consultation

    Remote Consultation and Telecare

    Healthcare providers often need to securely and conveniently connect remote medical staff with patients and family members.

    Mitel provides patient-centric, remote consultation solutions that deliver high quality, secure experiences on the most convenient device, regardless of location.
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  • Image of a doctor and a patient

    We Support Your Success

    Mitel increases the success of your healthcare organization by supporting your digitization journey through automation, remote working solutions, mobility access, streamlined workflows between staff and apps, and instant access to data. Mitel’s phone systems for healthcare and contact center solutions enables AI-supported automation via patient self-service appointment bookings and reminders, competency-based routing to reach the right staff at the right time, and omnichannel support for your patients.
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  • Image of a doctor and a young girl hi-fiving

    We Care Better When We Work Together

    Thousands of satisfied healthcare organizations worldwide trust Mitel to provide solutions that improve patient communications and care. Mitel's collaboration and integration with healthcare applications, smart API solutions, and CloudLink next-generation cloud platform create cost-effective and secure end-to-end solutions that improve interactions between your employees and your patients. Our current integrations have improved patient experiences and trust throughout the entire lifecycle.
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Why Healthcare Organizations Trust Us

"What I know is, Mitel has tremendous products. Good people, fabulous technology, rock-solid in reliability."
Randy Davis
CGH Medical Center
"We can provide a solution that is fully secure, self-contained, and very simple to use. The actual configuration of the solution was just a couple of hours, and we were able to demonstrate calls across it. That's a testament to the ease of the installation."
Mike Press
Assistant Director of IT, Nottinghamshire Health Informatics Service
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"When a 999 call is made, every second counts; it is mission critical that we have the right communications technology to help get us to patients as quickly as possible."
Neil Brennan
Control Communications Manager, East Midlands Ambulance Service
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See More Healthcare Stories

Solution Bundles Built for Real-Life Healthcare Environments

  • Alarm Notification on DECT

    Emergency Response Solution

    When an emergency occurs, your organization needs a fast, efficient and reliable way to notify staff to keep everyone safe.
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  • Laptop and mobile on a doctor's desk

    Virtual Care Collaboration Service

    Virtual Care Collaboration Service (VCCS) provides easy and secure video communication between medical staff, patients and family members.
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  • Elderly Care Thumbnail

    Patient Solutions for Older People

    Residential care facilities require reliable and sustainable communication solutions to support patient needs throughout their healthcare journey.
    Learn more
  • AI Screenshot

    Capture Patient Contact and Analyze with AI

    Ensure top notch patient contact services, identification of critical contact and tools for record keeping regulatory compliance.  Explore our OpenAI infused Insights AI with Mitel Interaction Recording.
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  • Patient Booking Thumbnail

    Patient Appointment Booking and Notifications for Healthcare

    A crucial feature of your healthcare communication should be prioritizing the patient experience.
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Helpful Healthcare Communications Resources
Infographic
Healthier Communications For Healthier Patients

Healthcare firms improve health outcomes with communications technology that increases staff efficiency while also lowering costs.

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White Paper
Five Ways to Ensure Quality Eldercare While Reducing Costs

Learn how to leverage cloud and mobile technology to improve eldercare.

Read More
Blog
How to Improve the Healthcare Patient Experience

The healthcare experience can be stressful for patients and providers, but unified communications solutions can improve satisfaction and efficiency for everyone.

Read More
*Controls enabling compliance to regulatory standards may vary based on specific Mitel product capabilities and components and may be delivered via one or more Mitel products, Mitel Solutions Alliance (MSA) partner solutions, or a demonstrated integration to a third party solution via Mitel Professional Services and may require additional corporate IT controls. Degree of product-specific compliance is documented as part of Mitel's publicly available documentation for the applicable product, partner solution, or professional service integration. For more information regarding Mitel's ability to help customers comply with regulatory standards, please contact your Mitel Representative or Channel Partner.

Ready to improve your staff and patient experiences?

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