Healthcare Communications Solutions & Phone Systems

Streamlining communications is critical to retaining healthcare professionals and providing a positive patient experience. By enabling more efficient and AI augmented communications services, Mitel supports healthcare and elderly care organizations around the world with their modernization and digital healthcare transformation.

Tailored Healthcare Communication Solutions to Meet Your Unique Needs

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Better Patient Care

Better patient and resident experiences mean higher satisfaction rates and improved outcomes.

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On-site and Hybrid Cloud for Healthcare Organizations

Find out how to revolutionize your healthcare phone system and contact center to transform patient experiences in elderly care and healthcare organizations.

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Improve Productivity

Mitel creates effective workflows leveraging AI, which means quicker check-ins, quicker check outs, and more productive shifts.

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A Better Experience for Patients & Healthcare Providers

Residential Support for Older Patients

Our growing population of older patients and residential care communities deserve easy to use, secure video communication solutions to maintain vital family connections with relatives and loved ones while maintaining a comfortable degree of independent living.
Mitel’s solutions enable these interactions and can also allow nurses and care workers to schedule appointments between residents, their medical staff and family members - to keep every informed.

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Remote Consultation and Telecare

Healthcare providers often need to securely and conveniently connect remote medical staff with patients and family members. 

Mitel provides patient-centric, remote consultation solutions that deliver high quality, secure experiences on the most convenient device, regardless of location.

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We Support Your Success

Mitel increases the success of your healthcare organization by supporting your digitization journey through automation, remote working solutions, mobility access, streamlined workflows between staff and apps, and instant access to data. Mitel’s phone systems for healthcare and contact center solutions enables AI-supported automation via patient self-service appointment bookings and reminders, competency-based routing to reach the right staff at the right time, and omnichannel support for your patients.

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We Care Better When We Work Together

Thousands of satisfied healthcare organizations worldwide trust Mitel to provide solutions that improve patient communications and care. Mitel's collaboration and integration with healthcare applications, smart API solutions, and CloudLink next-generation cloud platform create cost-effective and secure end-to-end solutions that improve interactions between your employees and your patients. Our current integrations have improved patient experiences and trust throughout the entire lifecycle.

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Communications solution for Healthcare

Find the ideal product for your needs, or request a demo from one of our experts.

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"We can provide a solution that is fully secure, self-contained, and very simple to use. The actual configuration of the solution was just a couple of hours, and we were able to demonstrate calls across it. That's a testament to the ease of the installation."

Mike Press, Assistant Director of IT, Nottinghamshire Health Informatics Service

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"What I know is, Mitel has tremendous products. Good people, fabulous technology, rock-solid in reliability."

Randy Davis, CGH Medical Center

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"When a 999 call is made, every second counts; it is mission critical that we have the right communications technology to help get us to patients as quickly as possible."

Neil Brennan, Control Communications Manager, East Midlands Ambulance Service 

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"We can provide a solution that is fully secure, self-contained, and very simple to use. The actual configuration of the solution was just a couple of hours, and we were able to demonstrate calls across it. That's a testament to the ease of the installation."

Mike Press, Assistant Director of IT, Nottinghamshire Health Informatics Service

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Solution Bundles Built for Real-Life Healthcare Environments

Emergency Response Solution

When an emergency occurs, your organization needs a fast, efficient and reliable way to notify staff to keep everyone safe.

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Virtual Care Collaboration Service

Virtual Care Collaboration Service (VCCS) provides easy and secure video communication between medical staff, patients and family members.

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Patient Solutions for Older People

Residential care facilities require reliable and sustainable communication solutions to support patient needs throughout their healthcare journey.

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Capture Patient Contact and Analyze with AI

Ensure top notch patient contact services, identification of critical contact and tools for record keeping regulatory compliance. Explore our OpenAI infused Insights AI with Mitel Interaction Recording.

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Patient Appointment Booking and Notifications for Healthcare

A crucial feature of your healthcare communication should be prioritizing the patient experience.

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