Healthcare Communications Solutions & Phone Systems

Streamlining communications is critical to retaining healthcare professionals and providing a positive patient experience. By enabling more efficient and automated communications services, Mitel supports healthcare and elderly care organizations around the world with their modernization and digital healthcare transformation.

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Tailored Healthcare Communication Solutions to Meet Your Unique Needs

On-site and Hybrid Cloud for Healthcare Organizations

Find out how to revolutionize your healthcare phone system and contact center to transform patient experiences in elderly care and healthcare organizations.
Improve Productivity

Mitel creates effective workflows, which means quicker check-ins, quicker check-outs, and more productive shifts.
Patient Experiences

Better patient experiences mean higher satisfaction rates and higher reimbursement rates.

Find the right healthcare communications solutions for your organization.

A Better Experience for Patients & Healthcare Providers

Privacy in Healthcare

Patient privacy is a growing concern, especially in light of strengthened privacy and security regulations. Mitel Healthcare Services Solutions provide common controls that organizations can use to address requirements in their regulated environments, such as security, privacy, and anti-fraud measures (e.g., PCI DSS, GDPR, HIPAA, call recording regulations) via product features or through partnerships with providers.*
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We Care Better When We Work Together

Thousands of satisfied healthcare organizations worldwide trust Mitel to provide solutions that improve patient communications and care. Mitel's collaboration and integration with healthcare applications, smart API solutions, and CloudLink next-generation cloud platform create cost-effective and secure end-to-end solutions that improve interactions between your employees and your patients. Our current integrations have improved patient experiences and trust throughout the entire lifecycle.
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We Support Your Success

Mitel increases the success of your healthcare organization by supporting your digitization journey through automation, remote working solutions, mobility access, streamlined workflows between staff and apps, and instant access to data. Mitel’s phone systems for healthcare and contact center solutions enables AI-supported automation via patient self-service appointment bookings and reminders, competency-based routing to reach the right staff at the right time, and omnichannel support for your patients.
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Why Healthcare Organizations Trust Us

"What I know is, Mitel has tremendous products. Good people, fabulous technology, rock-solid in reliability."

Randy Davis

CGH Medical Center

"We can provide a solution that is fully secure, self-contained, and very simple to use. The actual configuration of the solution was just a couple of hours, and we were able to demonstrate calls across it. That's a testament to the ease of the installation."

Mike Press

Assistant Director of IT, Nottinghamshire Health Informatics Service

"When a 999 call is made, every second counts; it is mission critical that we have the right communications technology to help get us to patients as quickly as possible."

Neil Brennan

Control Communications Manager, East Midlands Ambulance Service

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Solution Bundles Built for Real-Life Healthcare Environments

Emergency Response Solution

When an emergency occurs, your organization needs a fast, efficient and reliable way to notify staff to keep everyone safe.
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Helpful Healthcare Communications Resources

Infographic

Healthier Communications For Healthier Patients

Healthcare firms improve health outcomes with communications technology that increases staff efficiency while also lowering costs.

White Paper

Five Ways to Ensure Quality Eldercare While Reducing Costs

Learn how to leverage cloud and mobile technology to improve eldercare.

Blog

How to Improve the Healthcare Patient Experience

The healthcare experience can be stressful for patients and providers, but unified communications solutions can improve satisfaction and efficiency for everyone.

*Controls enabling compliance to regulatory standards may vary based on specific Mitel product capabilities and components and may be delivered via one or more Mitel products, Mitel Solutions Alliance (MSA) partner solutions, or a demonstrated integration to a third party solution via Mitel Professional Services and may require additional corporate IT controls. Degree of product-specific compliance is documented as part of Mitel's publicly available documentation for the applicable product, partner solution, or professional service integration. For more information regarding Mitel's ability to help customers comply with regulatory standards, please contact your Mitel Representative or Channel Partner.

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Healthcare Communications Solutions & Phone Systems

On-site and Hybrid Cloud for Healthcare Organizations

Improve Productivity

Patient Experiences

Find the right healthcare communications solutions for your organization.

A Better Experience for Patients & Healthcare Providers

Privacy in Healthcare

We Care Better When We Work Together

We Support Your Success