Featured

Unify Critical Event Management

Critical events affect us more than ever - companies, organizations, and individuals. Therefore, risk Planning & Mitigation are key success factors to respond quickly and effectively to critical events. Together with our partner Everbridge, Unify Critical Event Management provides answers to critical customer challenges, helps to accelerate the customers digital transformation journey, improves our customers’ operational efficiency, reduces time to resolution and enhances employee and customer experience. We offer risk planning and mitigation when it’s needed the most to keep people safe and businesses running.

Featured

Unify Critical Event Management

Emergency Response Woman Header

Critical events affect us more than ever - companies, organizations, and individuals. Therefore, risk Planning & Mitigation are key success factors to respond quickly and effectively to critical events. Together with our partner Everbridge, Unify Critical Event Management provides answers to critical customer challenges, helps to accelerate the customers digital transformation journey, improves our customers’ operational efficiency, reduces time to resolution and enhances employee and customer experience. We offer risk planning and mitigation when it’s needed the most to keep people safe and businesses running.

Support


Benefits of Unify Critical Event Management

Is this product right for you?

  • Man checking systems

    Optimization of IT operations

    Unify Critical Event Management solutions facilitate risk mitigation and proof of compliance for employer duty of care and enable monitoring and proactive maintenance to avoid critical equipment failures and reduce employee risk.
  • Two men comparing notes

    Mitigation of supply chain disruption

    Minimize negative impacts with alarming in case of maloperation of equipment via automated remedy actions including service and repair workflows.
  • Medical person on mobile phone

    Customer and employee experience and safety

    Experience improved employee experience and safety for knowledge and frontline workers through automated notifications in case of critical events. Make sure everyone is informed at all times with alerting and information flow for customers and employees.
  • Emergency operator agent with headset

    Crisis Dispatching and Management

    No matter the emergency, Unify Critical Event Management is here to help – we offer response improvements to various emergencies, including natural disasters, supply outages at production environments or cyber-attacks.

Versatility for Critical Communications

Unify Critical Event Management can be easily linked with other solutions to better serve customers and boost efficiency in emergency response.

  • Unify OpenScape Alarm Response

    Take advantage of existing infrastructure with the combined power of Critical Event Management with OpenScape Alarm Response (OScAR). Optimize bandwidth by connecting directly to a carrier and avoid line blockage. Select a specific audience to be notified in case of an emergency and combine emergency response with communication sharing on different media channels (SMS, video, on-screen notifications).

  • Unify OpenScape Xpert

    Combined with Unify Critical Event Management, OpenScape Xpert takes secure multi-channel conferencing and calling to a new level. Available as a hardware device or soft client for touch screen computers, it allows operators to manage several conferences simultaneously at the touch of a finger and seamlessly manage emergency response on different devices and channels.

Features

  • A comprehensive product suite for addressing critical event throughout different scenarios
  • Flexibility of service delivery with more than 360 ecosystem integrations
  • Future-proof, flexible architecture
  • Regulatory-compliant and standard-based structure
  • Multi-media delivery (voice, video, text, images) of emergency notifications
  • Asset and people tracking for better utilization, scheduling and optimized workflow
  • Data analysis for critical events prevention
  • Monitoring and proactive maintenance to avoid critical equipment failures and reduce employee risk

Is this product right for you?

Support

Fill out the form below to get your quote

Ready to talk to sales? Contact us.