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April 16, 2025

Mitel in The News: 5 Stories You Might Have Missed in March

Mitel's latest highlights include Mitel CX going GA, a roundtable discussion on balancing investments in AI and the cloud, and our CISO looks back at his first year on the job.

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Company News

April 15, 2025

Mitel User Group (MUG) Event Lands in Omaha – A First-Time Success!

Catch Mitel User Group President Cas Rangel's summary of MUG's first-ever NA Chapter Event in Omaha, including highlights, feedback survey results, quotes, and more!

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Remote & Hybrid Working

April 09, 2025

TMI? Take Care Not to Overshare at Work

Where is the line between vulnerability and oversharing at work? Establishing healthy communication is vital to building strong workplace connections.

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Company News

April 02, 2025

Enterprise Connect 2025 Highlights: Hybrid Communications, Customer Experience, and Artificial Intelligence

Mitel made waves at Enterprise Connect 2025, showcasing AI-driven CX and Hybrid UC innovations. See how we're shaping the future of enterprise communications.

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Expert Insights

April 01, 2025

CTO Luiz Domingos Interview with Unite.AI

Catch CTO Luiz Domingos' interview on Mitel's strategy pertaining to AI in this article originally published on Unite.AI

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Customer Experience

March 26, 2025

Contact Center Customer Experience and the Rise of AI: Are All Bots the Same?

Could the evolution of AI-influenced interactions bring us back to our more natural, efficient way of communication? Explore the potential of voice bots in the contact center customer experience.

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Business Phones

March 24, 2025

Are Desk Phones Still Relevant in Today’s Communication Ecosystem?

As soft clients and mobile phones move in as the primary communication experiences in organizations, does the desk phone still have a place?

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Business VoIP

March 20, 2025

5 Ways to Spring Clean Your Communications Tools

There’s a reason we feel the urge to clean house every spring. This year, try spring-cleaning your communications and collaboration tools to save time and be more productive in the workplace.

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Enterprise Communications

March 18, 2025

Communication Solution Choice: Aligning UC with Enterprise Goals

The success of a hybrid communications landscape approach can hinge on the solution choice. Whether core, advanced, or mission-critical, align your infrastructure to your desired outcomes.

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Security & Compliance

March 17, 2025

How AI Helps Organizations Stay Ahead of Regulatory Challenges

AI-powered compliance monitoring helps businesses avoid fines, detect fraud, and ensure regulatory adherence in real-time. Stay ahead of compliance challenges with Mitel Interaction Recording and Recording Insights AI.

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