Your home for the latest on business communications trends, tips, news and announcements.
Cloud communications can enhance clinician-patient interaction, which translates into real business value for healthcare organizations.
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Using cloud communications removes five key obstacles to generating higher profitability and customer satisfaction in field services.
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Unified communications helps sports and entertainment venues create a stellar customer experience, which translates into more sales.
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Universities need a mature communications system. Learn how unified communications can support your student body, helping them reach their full potential.
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Attracting students has become more competitive for colleges and universities. Cloud communications can help admissions teams increase enrollment rates.
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In this month's blog roundup, find out what it takes to future-proof your business technology, how you can leverage UCaaS to improve your mobile workforce’s productivity and what new mobile trends can help retailers stay competitive.
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In the dynamic unified communications (UC) market, it’s important to have a provider who delivers flexible, high quality solutions – both on-site and in the cloud – with low total cost of ownership (TCO). As an experienced UC provider, Mitel understands this well, which is why Gartner named us a UC Magic Quadrant Leader for the fifth year in a row.
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Following the best practices for designing and implementing an on-hold message program will ensure its effectiveness. Create effective on-hold messages that will reduce hang-ups, increase revenue and enhance your brand.
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Mitel is partnering with Google Contact Center AI to bring you a more intelligent customer experience across our core contact center platforms. Discover how contact center artificial intelligence can take your customer experience into the future.
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Retailers can use unified communications to enhance collaboration and bring more relevant products to market in record time.
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