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What Analysts Are Saying about Mitel’s Customer Lifecycle Management
Expert Insights | October 04, 2022

The analyst community sounds off on Mitel's customer lifecycle management (CLM) in UC focus. Here's what they have to say.

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Phone Greeting Best Practices: Understanding the Basics
Customer Experience | October 03, 2022

Follow these basic principles and best practices for your phone greetings so you can design, script, and record with confidence.

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"Coffee Shop" Etiquette in the Age of the Cloud Phone
Business VoIP, Remote & Hybrid Working, Cloud Migration | September 28, 2022

When working remotely and using your cloud phone in public places, keep things friendly with your neighbors by observing "coffee shop" etiquette.

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Modernizing UC: A Conversation with Techaisle's Anurag Agrawal
Communications & Collaboration, Expert Insights | September 27, 2022

Mitel's Katie Kregel and Techaisle's Anurag Agrawal discuss the firm's latest research on modern UC solutions and their impact on employees and customers in a hybrid work world.

6 Education Technology Trends Your School Should Prepare For
6 Education Technology Trends Your School Should Prepare For
Digital Transformation, Industries | September 26, 2022

To prepare students to thrive in digital environments, elementary and high schools are undergoing digital transformation, passing benefits to administrators, staffers, and parents.

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The Power of a UC&C Single Platform Solution
Communications & Collaboration | September 22, 2022

Bringing communication and collaboration together on one platform creates opportunities to boost efficiency, improve employee experience, and better serve customers.

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#Winning with CMO Venkat Nagaswamy
Partners | September 21, 2022

CMO Venkat Nagaswamy thinks Mitel is in it to win it. Listen to what he has to say about Mitel's vertical marketing plans.

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Thank Your Tech Colleagues on IT Professionals Day
Culture | September 20, 2022

Businesses depend on tech to function – and we rely on IT to keep our tech functional. Show your gratitude on National IT Professionals Day.

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It’s Time for SMBs to Seize New Future of Work Opportunities
SMB Communications, Remote & Hybrid Working | September 19, 2022

SMB Group’s new study, SMB Directions for the Future of Work, outlines how successful SMBs are adapting to the shifting terrain. We take a look at the findings.

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Think Your Organisation is Equipped for Hybrid Work? Think Again.
Expert Insights | September 14, 2022

Industry analyst firm Techaisle surveyed nearly 1,400 global organisations for hybrid work insights. SVP Daren Finney breaks down the highlights. Some might surprise you.

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