We created OpenScape UC to empower your teams with the right set of communications capabilities – helping them to stay connected, responsive, collaborate seamlessly within and beyond your organization – enabling a new way to work. OpenScape UC brings mobility, federated presence, audio, web, and video conferencing capabilities to your teams.
OpenScape UC
Benefits of OpenScape UC
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Enhance Productivity and Innovation
Effortlessly share, discuss, and collaborate on documents and presentations, facilitating informed and timely decision-making. With a few clicks, teams can start voice, web, or video conferences using OpenScape UC. Enhance productivity and teamwork with versatile communication tools at your fingertips.
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Everything You Need in One Tool
OpenScape UC provides a powerful suite of rich federated presence, seamless mobility, personalized 1-on-1 chat, dynamic group-chat, and robust audio, web, and video conferencing, and that translates into better teamwork, lower costs, and less travel.
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Adaptable to Your Budget
OpenScape has a flexible “per-user” licensing structure that makes it easy and cost-effective to add or change users and capabilities. Simply add or remove functionality whenever it makes sense for your organization, your teams, or for a particular employee based on their role and responsibilities.
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On-the-Go Connectivity
With OpenScape Mobile client, your mobile employees can benefit from video, IM/Chat, presence awareness of contacts, quick access to conferences, setting their presence status and preferred device, among many other OpenScape features.
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Wide Range of Devices
Mitel offers a wide variety of choices, whether you need a traditional wired phone, a cordless model, or a software-based softphone. Our selection provides seamless compatibility with other devices, simple setup, and clear, high-quality sound. Plus, we offer a range of accessories to help you customize your phone system.
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Improve Customer Service
Effortlessly initiate conference calls or web collaboration sessions with colleagues to swiftly address customer inquiries or assist them in navigating and finding information. Enhance customer service and teamwork with seamless communication tools.
Is this product right for you?
Find the ideal product for your needs, or request a demo from one of our experts.
Scalability, security and reliability? We do those
Unify OpenScape UC scales from 100 to 500,000 users. On a single system.
SRTP, SDES, IPSec, TLS, XACML. Yes, it’s an alphabet soup, but those technologies combine to make a highly secure collaboration tool.
Carrier-grade hardware redundancy and specialized software deliver reliability and superior availability for mission-critical communications.
It just makes sense
Unify OpenScape UC is intuitive for rapid adoption. It’s easy to use. It integrates with your existing PBX and application investments. And it offers a quick ROI.
It empowers your team to work smarter—and more productively—from anywhere, at any time.
Seamless Integration
Unlock seamless communication and collaboration by integrating OpenScape UC with your Microsoft Outlook, as well as your Microsoft Teams client so that all communications and collaboration can be initiated directly from within your preferred user interface, making it easy and intuitive to reach people quickly (e.g. via vCard in Microsoft Office).
ECOSYSTEM
OpenScape UC is a highly open and flexible Unified Communications solution that integrates with all your existing applications to better serve customers and boost employee productivity.
OpenScape 4000
Invest in your future without losing your heritage. OpenScape 4000 is designed to offer customers cost-effective communication choices to optimize and secure communications that help enterprises to increase workplace productivity and effectiveness
OpenScape Voice
OpenScape Voice seamlessly synchronizes voice with mobility, video and web conferencing, chat, messaging, presence, one-number service and more. All with one elegant framework.
Devices & Accessories
Desk phones, digital cordless (DECT), Wi-Fi handsets, conference phones, accessories, and more? Mitel has those too. No need to combine tools from multiple vendors. Mitel delivers an end-to-end, on-site phone and unified communications solution from a single provider.
White Paper
Read Now
Aragon Research Names Mitel Contact Center Leader for 2025
As a first-time recipient of the Leader designation for 2025 in the Contact Center Globe, Mitel’s offerings align with the direction of the Contact Center industry and the demands of the market
Features
- Scalable from 100 to 500,000 users
- Rich, intuitive user experience
- WebRTC Desktop App and Web Client
- VoIP and UC Client with audio, video, and screenshare support
- Integrated chat and multi-media conferencing
- Rich Presence and One Number Service
- Powerful mobile clients for Android and Apple iOS smartphones and tablets
- Integration into Workgroup Apps
- Microsoft Office / Skype for Business HCL Notes
- Interworking with Microsoft Teams
- OpenScape UC Web Client integrated into Microsoft Teams application
- Open APIs and SDK for custom integrations with any business application
Support
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