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Phone Systems & Communications Solutions for Retail Stores, Shops, Restaurants & More

Each retailer is unique, but they all face the same challenges: cost control, inventory management, self-service growth and leveraging Generative AI for e-commerce. They need to find solutions that fit their business models and activities.

We Understand Retail Communication Challenges

Find the Right Retail Communications Solution for Your Business

Digital Communications Tailored for Your Retail Shop, Restaurant & More

  • MICOLLAB

    Mitel MiCollab is a fast, secure enterprise collaboration solution for wherever you are, whenever you need it.
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  • MiCONTACT CENTER BUSINESS

    The enterprise-class omnichannel customer experience management platform designed for customer-centric businesses.
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WHY CUSTOMERS LOVE US

"AllSaints now has a fully resilient and scalable Mitel UCaaS which provides a single experience across all 27 countries and 232 stores. The move to the cloud has provided enhanced stability and reliability, with global functionality. "
Andy Dean
Technical Operations Manager, AllSaints
"I would definitely recommend Mitel. They’ve been committed to our success in the cloud and a great partner to work with from the very beginning."
Laurent Gaertner
Director of Global Network and Hosting, Carlsberg Breweries
"Because the Mitel system is so straightforward, we only need one person to manage the phone system rather than one for each location. As a result, we’re simply spending less and getting more."
Judy Serra
Controller and Assistant General Manager, Headquarter Toyota
"We have chosen Mitel because we like its broad range of functions and robust infrastructure that matches our geographical locations."
Samy Ouharzoune
Unified Systems and Communications Engineer, Econom

Solution Bundles Built for Diverse Retail Environments

  • Emergency Response in Store

    Alarming and Mass Notification Solution

    In case of emergency, your organization needs a fast, efficient and reliable way to notify staff to keep everyone safe.
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  • Customer Experience

    Customer Experience

    Create a personalized shopping experience for your customers to increase their satisfaction.
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Helpful Resources for Retail Communications
Infographic
Raising the Value of Retail Communications

Retailers deliver a consistent, stellar customer experience at every touchpoint with communications technology tailored to their specific workflow and needs.

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Ebooks and Guides
Seeking Mobility

Is your business ready for mobile communications? Use this checklist to determine if mobile communications are a good fit for your small to medium business.

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White Paper
Customer Experience Challenges in Pandemic Times

Download new research to get a glimpse into the consumer perceptions of how well organizations are meeting their expectations around CX and learn why keeping the status quo isn’t an option for contact centers.

Read More

READY TO TRANSFORM YOUR CUSTOMER EXPERIENCE?