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Remote & Hybrid Working Solutions

The tools and tips you need to maintain productivity and business continuity
Stay connected with employees, customers and stakeholders. Whether your organization is facing an unexpected event, like the coronavirus (COVID-19) pandemic or you want to simply offer greater flexibility for your workforce, today’s remote working technologies make it easy for teams to stay productive wherever they are.
Remote Working



In this article Frost & Sullivan talk about the three critical focal points for success: business continuity, customer experience, and internal communications and collaboration.

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451 Research’s series of three business impact briefs provides guidance on the operational challenges currently faced by organizations, as well as best practice on how to overcome them.

Guide: Going Digital for Business Continuity

What does "normal" look like on the other side of COVID-19?

"Going Digital for Business Continuity" analyzes how organizations must rethink customer interaction and strengthen remote collaboration in B2B and B2C environments.

See the Guide
Benefits of Remote Working
Benefits for Employers

Attract and retain greater talent, save on real estate, keep employees engaged, and help ensure business continuity during unforeseen disruptions.

Benefits for Managers

Keep team members connected and productive during business disruptions, and offer non-financial benefits to increase morale and employee satisfaction. 

Benefits for Workers

Enjoy greater scheduling flexibility, reduce commutes, get access to more available jobs and potentially reduce distractions.

Powering Connections During COVID-19

How to Hire, Manage and Work Remotely
How to Hire Remote Workers

How do you source, interview and onboard employees differently when you don't ever see them face-to-face? Find out some of the ways our experts have identified to make this process go smoothly—along with new approaches you may not have considered. 


Read our experts' take on remote hiring >

Guide to Managing Remote Workers

For remote employees, glancing at them across the office or stopping by for a quick chat at their desk is not an option. Managing remote employees is different, but with our guide, you'll learn all kinds of strategies for getting the most out of workers, no matter where they are. 


See the guide to managing remote workers >

Tips for Working Remotely

Remote working means a lot more than just swapping in-person meeting for videoconferences. Check out these tips and tricks to survive and thrive whether you're working from home part-time or permanently working remotely. 


Browse our tips for working remotely >

Additional Remote Working Resources & Best Practices
Why Hybrid Working Is So Much More Than Just Remote-First

As hybrid work takes hold, are you giving your office-first employees enough attention and support? Check out our four tips for hybrid happiness.

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10 Ways MiCloud Connect Makes Your Job Easier

Is your VoIP business phone system simplifying the way you do your job? With more businesses utilizing hybrid work, easy-to-use collaboration tools and all-in-one communications are more important than ever. Here are 10 ways MiCloud Connect makes your job easier.

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3 Tips for a Happy and High-Performing Workforce

It's possible for managers to ensure a satisfied, productive team, even with everyone working in different places. Get started with three expert tips.

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The Now of Work: Building the New Normal

We asked an expert panel for their top lessons learned from the last year, and top tips for a profitable year. Here's what they had to say.

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Preparing to Manage a Hybrid Team? 5 Hacks to Make It Work

Return to the physical office is on the horizon. These five hacks will help managers foster a thriving team in the hybrid workplace.

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Worst Customer Experience Mistakes in a Hybrid World―and How to Fix Them

There are three big mistakes businesses can make in creating a hybrid customer experience. Find out the fix for each one.

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How Great Communications Lead to Great Customer Experiences

Delivering a great customer experience is a team sport, and your employees all need the ability participate. Find out how modern collaboration tools help ensure positive outcomes for your customers.

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How Can Retailers Offer a Multidimensional Customer Experience with a Hybrid Workforce?

Boosting your customer experience is about being open to cultural trends and new technology. Here's how retailers can offer a multidimensional customer experience by tapping into the hybrid workforce model.

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The Now of Work: Employee Experience & Customer Experience with Shep Hyken

Employee experience and customer experience are closely related. Shep Hyken explores how to boost them both in remote and hybrid workforces.

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3 Reasons You Can’t Afford to Let Your Communications System Fall Behind

Your business communications system is the lifeblood of your organization and sits at the heart of every strategy and tactic you employ to stay ahead of the competition. If you don’t keep this vital business system in peak condition, you’re far more likely to fall behind. Here’s how you can stay ahead of the curve.

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5 Habits to Cultivate in the Transition to Hybrid Work

Starting with a few days back to the office? Here's how to make the new work culture work for you.

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Why Integrated Communications Are Essential in the New Normal

Whether your employees are returning to the office, going fully remote or moving to a hybrid working model after the pandemic, your communications technology needs to support all of these arrangements. Here’s how integrated communications enable seamless connection and collaboration no matter where your employees work.

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What is the meaning of hybrid work?

Hybrid work environments are becoming more prominent as we get closer to a post-COVID-19 world. Learn the meaning of a hybrid workplace and how this setup can be conducive to effective teamwork and productivity.

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