Mitel Revolution
Benefits of Mitel Revolution
Enhanced Crisis Response
Respond quickly to crises with rapid activation and reliable notification that ensure alerts are delivered within a matter of seconds and without delay.
Empower Mobile Staff
With Mitel Revolution, organizations can manage communications at any time or from anywhere with the mobile app. Alerts provide geographic details to help with dispatching assistance.
Stay Informed in Real Time
View real-time and historical reports of notification delivery and confirmation to improve visibility into your emergency response effectiveness.
Wide Range of Coverage
Broadcast notifications across a wide range of devices, including desktop PCs and phones, mobile phones, paging systems, SMS text, and email to reach the widest possible audience.
Reliable and Extendable Architecture
Mitel Revolution’s fault-tolerant, premises-based architecture can be virtualized for a highly reliable, scalable solution.
Real-Time Reporting and Monitoring
Ensure that administrators always have quick access into system availability to take corrective actions immediately with Mitel Revolution’s extensive reporting and monitoring tools.
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Keep People Safe, Regardless of Location
Two-way messaging, multimedia push notifications, and support for geofencing go beyond on-premises to provide critical information to staff based upon their location or proximity to the incident zone.
Multiple Communications Tools in One Solution
Improve the safety and security of your organization while also enhancing the delivery of information for your non-critical communications, such as special announcements with employees, overhead paging for visitors, or important details for customers, parents, or patients who rely on your organization
Built to Adapt
Because an organization’s needs may change in the future, Mitel Revolution is designed with adaptability in mind. With out-of-the-box integrations and broad support for multiple devices, the solution can easily be tailored to address your changing needs.
Aragon Research Names Mitel Contact Center Leader for 2025
As a first-time recipient of the Leader designation for 2025 in the Contact Center Globe, Mitel’s offerings align with the direction of the Contact Center industry and the demands of the market
Features
- Real-time notifications and communications
- Multiple, pre-scheduled events
- Fast, reliable notifications to a wide range of devices
- Geofencing for alerts based on physical location
- Broadcast SMS text and email messaging to outside contacts
- Desktop Override option to prevent alerts from closing until terminated
- Activate alerts directly from the mobile app
- Support for IP & analog paging systems
- Connect to third party outbound mass dialing services
- Integrated text-to-speech engine with multilingual support
- Audible IP deskphone alerts
- Reliable and extendable architecture
- Scales to tens of thousands of devices
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