Critical Communication Solutions
When disruption to communications is not an option, empower teams with the tools they need to manage through mission-critical moments.
Designed for Action. Built for Continuity. Ready for the Unpredictable.
Know earlier. Respond faster.
With the right experience to meet the needs of high-impact or critical situations, Mitel delivers specialized solutions that help mission-critical teams reach the right people with the right information at the right time—for precision decisions, minimizing disruption, and reducing risk.
From Core to Critical: Communications without Compromise
Mitel’s mission-critical solutions use a common, hardened communication foundation to support unique and diverse front-end needs across your estate, minimizing downtime and safeguarding operational integrity.
Expand Your Reach. Accelerate Your Responses.
When working in time-critical environments like air traffic control, public transportation, or financial and energy trading, precision and reliability aren’t optional—they’re essential. Mitel provides solutions supporting diverse communication channels, including radio, telephony, data, and video, so you respond faster, with confidence and control.
Trusted by Industries Where Communication Is Critical
Communication directly impacts the quality of care in healthcare. Trust and security are non-negotiable in financial services. Resilience, security, and compliance are essential in government and defense. Mitel brings deep experience in these high-stakes environments, with highly secure solutions built to meet the strict standards of regulated industries and the specialized demands of mission-critical use cases.
Critical Communications Products
OpenScape Xpert
A highly reliable, secure, JITC-certified, multi-line communications solution, OpenScape Xpert is ideal for time-critical communication needs, from financial, energy, and commodity trading to dispatchers in control centers or public safety communication operations.
Critical Event Management
Critical Event Management (CEM), powered by Everbridge, helps organizations prepare for, respond to, and recover from critical events — all from a single platform. It brings together risk intelligence, location tracking, incident response, and post-event analysis so you can identify threats early, protect people and assets, and coordinate action with speed and confidence.
Revolution
From the education campus to the industrial complex, Mitel Revolution is a powerful mass notification solution that ensures awareness, safety, and faster response times during critical events.
OpenScape Alarm Response
OpenScape Alarm Response helps you detect, prioritize, communicate and resolve critical issues before they escalate. Whether it's a nurse call alert in a hospital or an equipment failure notification on the factory floor, automated workflows ensure your teams respond faster, reduce risk, and keep operations running smoothly and safely.
Virtual Care Collaboration Service
A secure, end-to-end collaboration platform that turns virtual consultations into meaningful, patient-centered care — helping healthcare teams collaborate more effectively and improve outcomes with AI insights and data-driven context embedded into communication streams for healthcare providers, patients and their families.
OpenScape HiMed
Get outstanding performance features at the point of care that go beyond first-class infotainment. Receive information about hospital stay, simplify processes and improved productivity for everyone involved in healthcare.
Discover Our Complete Mission-Critical Communication Portfolio
For information about our complete mission-critical communication portfolio, visit our product catalog.