For Communication Resilience, Security, and Compliance Mitel has You Covered

In today's highly collaborative and highly regulated landscape, communication solutions must be reliable, compliant, and secure. Mitel is dedicated to helping organizations meet these essential standards, addressing the growing demand for robust data protection. By choosing a Mitel solution, you can ensure your customers' data is safeguarded while also ensuring your team's productivity.

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When It Matters Most, Mitel Delivers

Network outages, system crashes, and data breaches can tarnish your organization's reputation and leave you liable. Customers must be able to connect with you securely, as sometimes, failure to do so can have serious consequences. Preventing downtime requires a smart blend of innovative hardware and software solutions, along with comprehensive service contracts supported by a resilient service network. Mitel provides trusted solutions that help you navigate new regulations, safeguard user privacy and employee well-being, and maintain data integrity, resiliency, and security — all while working smarter.

Secure and Reliable Service

Secure Communications

Mitel constantly monitors the global cybersecurity for all its platforms, across its global customer base, with close supervision from our engineers. When Mitel discovers a potential security threat, we quickly update your communications system through service packs and updates to make sure you stay protected.

Compliance

Mitel’s regulatory compliance solutions include common controls that customers can use to address requirements in their regulated environments, such as security, privacy, and/or anti-fraud measures (e.g., PCI DSS, GDPR, HIPAA, Dodd-Frank Act, DORA and MiFID II) via product features or through partnerships with providers.

Resilience

Mitel offers world-class solutions to ensure your communications remain operational, even in adverse situations. Resilience is a key consideration in the design of our solutions and inspires features such as our support for different deployment options, our best-in-class software assurance packages, 24x7 services, and our ability to meet the most demanding SLAs.

Lessons Learned in Communication Resilience

Explore Mitel’s position on communication reliability, security, and compliance in this blog from our CTO, Luiz Domingos.

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MITEL'S APPROACH TO RESILIENCE

Mitel's approach prevents or mitigates failures, outages, and breaches through a comprehensive and multi-faceted strategy that helps prevent, reduce, and rebound from these known challenges in any digitally-driven organization.

Embracing Hybrid Infrastructure

We believe hybrid infrastructure is essential for resilience:

  • Built-in Redundancies: Our solutions, with failover capabilities and geo-separated deployments, are designed to minimize the risk of communication downtime.
     
  • Cost-Effective: Hybrid models accommodate diverse work styles and offer hands-on control over the environment.

Security as a Core Principle

Security is not an afterthought in our solutions; it's integrated from the ground up:

  • Vulnerability Intelligence and Secure Application Development: We embed best practices into our processes to ensure robust security.
     
  • Advanced Encryption: Our products adhere to the latest signaling and media encryption security standards, providing end-to-end protection.
     
  • Proven Expertise: With years of experience securing communications in multi-vendor environments, our solutions are well-tested and reliable.
     
  • Software Assurance (SWA): This feature ensures your Mitel solutions remain up-to-date and protected.
     
  • Keeping You Informed: Mitel Product Security Advisories provide updates on moderate and high-risk security issues, detailing investigation status, affected products, and recommended actions.

Compliance and Partnerships

We take pride in our approach to compliance with a wide range of standards and best practices services for our customers:

  • Certifications: Our services and solutions support rigorous standards including DoD JITC, HIPAA, Dodd-Frank Act, MiFID II, MaRisk, DORA , FedRAMP, ISO27001 and more.
     
  • Security Partnerships: We collaborate with leading security firms, such as McAfee, Trend Micro, Check Point, Fortinet, Imprivata, TippingPoint, and IronPort, to provide comprehensive coverage.
     
  • Multi-Vendor Expertise: Our experience with multi-vendor environments helps map end-to-end security for your communication infrastructure.