Communications Built for the Real World of Work

Mitel powers communications that move with you because real work happens in motion, under pressure, and through constant change.

  • Choose secure, specialized, and workflow-ready tools
  • Innovate at your pace with solutions that flex with you
  • Build for resilience, prioritizing security and continuity

Mitel Addresses the Diverse Needs of the Enterprise

Mitel Addresses the Diverse Needs of the Most Demanding
                Industries and Geographies

Meeting the Requirements of the MostDemanding Industries and Geographies

Education

Embrace critical communication needs like student safety, teacher-administrator collaboration, sensitive data protection, and hybrid learning for better education outcomes.

81%

select Mitel because of our reliability.

52%

are moderninzing their communication infrastructure with a focus on student engagement

61%

are investing in communication AI to improve staff efficiency

Healthcare

Utilize secure, compliant, and resilient communications solutions that help improve patient care while supporting the specific needs of healthcare professionals.

55%

are choosing hybrid for better security

75%

choose Mitel for our hybrid, cloud, and on-premises options

55%

believe AI in communication will increase staff efficiency

Financial Services

Empower your financial services operations with resilient unified communications solutions that enhance customer interactions while meeting the rigorous demands of security and regulatory compliance.

54%

are investing in AI to Improve customer service response time

88%

choose Mitel for our hybrid, cloud, and on-premises options

66%

are choosing hybrid for the cloud + on-premises mix that supports staff whereever they work

Manufacturing

Use the power of unified communications to connect locations, optimize supply chain workflows, and empower employees to help achieve your goals.

62%

are choosing hybrid for the cloud + on-premises mix that supports staff whereever they work

53%

are investing in AI to improve customer service response time

81%

choose Mitel for the security of our portfolio

Hospitality & Cruise

Scalable, reliable communications provide the ideal guest experience while helping streamline operations.

73%

work with Mitel because of our flexibility

61%

are investing in communication AI to improve staff efficiency

74%

are choosing hybrid for the cloud + on-premises mix that supports staff whereever they work

Government

Leverage secure, compliant, and resilient communication solutions to support the service and safety of citizens while enhancing the productivity of employees.

By providing greater internal control, Mitel saved Baltimore County 75% of their carrier costs.

Verhnills District manages ~50% more calls per day without additional resources with Mitel

Orion Township earned >10% cost savings with Mitel, compared to their legacy system.

Diverse and Critical Environments Drive the Need for a Hybrid Communications Strategy

Enterprises aren’t choosing hybrid for simplicity—they’re doing it to balance legacy investments, support diverse communication needs, and modernize on their terms. The data tells the story:

0
%

of modernizing companies are prioritizing hybrid

0
%

expect video collaboration but need communication diversity where it counts

0
%

have used their current communication systems for over 7 years

Hybrid Customer Profiles

No two hybrid journeys look the same. Whether you’re moving cautiously, prioritizing control,
or relying on expert support, our flexible approach meets you where you are.

Minimal Disruption, Maximum Impact

Adopt emerging technology at your own pace Maximize investment protection from your current state

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Security and Resilience-First, By Necessity

Meet compliance requirements Protect your most sensitive environments.

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Full Control

Maximize your security and business continuity readiness. Transform at your own pace.

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Hands Off, Still in Charge

Extend your team with external trusted expertise. Focus internal resources on other strategic initiatives.

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Hybrid Communication Drivers: Fueling the Shift to Hybrid

More than a deployment choice, hybrid communication is a strategic response to the pressures enterprises face daily. Organizations are embracing it to:

0
%

Enhance collaboration across teams and environments

0
%

Strengthen data control and security in an evolving threat landscape

0
%

Scale with consistency across locations and platforms

0
%

Extend the value of existing investments while modernizing

0
%

Prioritize cost-effectively in a time of competing demands

0
%

Unlock advanced features without overspending

WHITE PAPER

The Hybrid & AI Revolution in Business Communications

What it means for you? A Techaisle Survey

GET THE REPORT Report
the mitel advantage

Communication Solutions Designed for Your Organization

  • Innovative Workforce Experience

    Give your teams and customers the right tools to connect, collaborate, and thrive.

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  • Deployment Flexibility

    Blending single and multi-tenant public or private cloud and on-premises ensures deployment flexibility by location or line of business.

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  • Secure & Resilient Infrastructure

    Proven performance at scale, with the control and confidence enterprises demand.

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  • Services that Fit

    Whether you’re maintaining or modernizing, we’ve got you covered, from one-time transformation services to end-to-end managed services.

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Our customers

Trusted By Leading EnterprisesWorldwide

“I would definitely recommend Mitel. They’ve been committed to our success and a great partner to work with from the very beginning.”

Laurent Gaertner Director of Global Network and Hosting, Carlsberg Group
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“Mitel's focus on business outcomes supported by a mix of solutions for its customers' high-value use cases will be the key differentiator to drive momentum.”

Zeus Kerravala ZK Research

“For customers that need privacy, security, data soveignty, compliance and reliability, Mitel is one of the few companies offering real solutions.”

Blair Pleasant COMMfusion LLC & UCStrategies

“Mitel improves the fan experience and the collaboration of our employees. That brings us forward together – on and off the pitch.”

Michael Meeske Managing Director, VfL Wolfsburg-Fußball GmbH
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