Services and Support

Support Services

Beyond the initial implementation, Mitel will support you throughout the life of your solution with a broad choice of services: maintenance plans tailored to your preferred level of incident resolution; an advanced remote monitoring service; reliable warranty and repair plans; and sound Software Assurance coverage as your solution evolves and grows.

Professional Services

Mitel's professional services portfolio helps customers maximize their investment in Mitel's world-class communications solutions.

Product Release Lifecycle Policy

The document provides information in regards to: Software Release Policy, Product Lifecycle Support, Long Term Support Release, and Manufacture Discontinue process.