
Mitel Solutions Alliance (MSA) is the Mitel developer partner program. MSA extends the value of Mitel communications platforms by enabling revenue-generating and productivity-enhancing third-party application integrations.
MSA is a key component of the Mitel Freedom architecture and of Mitel application, device, and platform openness and interoperability.
Who benefits from Mitel Solutions Alliance?
The Mitel Solutions Alliance program benefits developers and service providers, Mitel customers and prospective customers, and Mitel resellers.
Mitel Solutions Alliance Overview
MSA delivers resources to enable a wide range of third-party partners (3PPs) to successfully create applications and services that integrate and interoperate with Mitel’s core business communications portfolio. The program also helps create awareness of these products and services among Mitel resellers and customers.
Mitel Solutions Alliance offers:
- Mitel API access and other developer resources. Centralized access to Mitel APIs and interfaces, along with extensive developer resources for members, including a comprehensive suite of Mitel development tools and supporting resources for fast time-to-market delivery of robust integrated connectors, applications, and solutions.
- Interoperability certification. Interoperability certification testing with Mitel core products and platforms.
- Mitel Communications Enabled Business Process Solutions. A rich portfolio of Mitel Communications Enabled Business Process (CEBP) plug-ins, connectors and integrated solutions that reduce organizational costs and maximize efficiency and productivity.
- MSA Global Solutions Catalog (GSC). An online searchable catalog of MSA members and the integrated products they have built using Mitel developer tools.
For information about MSA membership and other pre-enrollment questions, contact MSAInfo@mitel.com
For MSA Developer Support, which requires active MSA membership and a Technical Support ID Code, contact MSASupport@mitel.com