Communications & Collaboration Articles

A collection of articles on all aspects of business communications and collaboration, including topics like business phone systems, collaboration software, contact center systems, cloud and hybrid deployment models, IoT, M2M, AI and more.

  • Alexander Graham Bell and the History of the Telephone

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  • Signal Processing & Speech Technology in VoIP Communication

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  • Virtual Business Phone System Comparison: What You Need to Know

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  • Learn About the Transatlantic Cable

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  • Enterprise Voice Systems with Multi-Line Capacity for High-Demand Workflows

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  • Multimedia Contact Center: Revolutionizing Customer Support in the Digital Age

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  • Contact Center vs. Call Center

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  • Session Initiation Protocol (SIP) Explained

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  • Business Communications Etiquette

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