Partner Training

Mitel Technical and Sales Competencies are designed to support the highest level of customer satisfaction and ensure overall partner success across the Mitel portfolio. It is recommended that partners achieve competency levels in line with their overall sales objectives to ensure growth and customer success.  To support this, Sales and Technical Competencies are fundamental elements to the Mitel Global Partner Program.

Need a Mitel LMS account? Get instructions here >


SALES ACADEMY CERTIFICATION Sales Academies are at no cost and generally can be completed in less than four hours.

Classes are self-paced, on-line and designed to work on mobile devices and tablets.


The Learning Management System (LMS) lays out your training plan step by step for each Solution Academy.

Mitel offers Sales Academies for UCaaS Cloud & UC On-Site solutions.


Through one simple enrollment, all of your training classes, updates, and exams are automatically populated into your own personalized training pathway.

Start your learning today. 

Download the Sales Enablement Catalog now.


View Mitel Sales Enablement Catalog >



Mitel technical training offers our Partner and Service Provider Technicians the full certification training required for Mitel Technical Support. Mitel Technical Certification programs are directed at the installation and configuration of Mitel call managers, applications, and solutions. Already have a Mitel LMS account? Log in and click Catalog > Technical Training.


You are a Partner or Service Provider Technician who will install and/or maintain Mitel solutions. The following courses are available:

  • Product Primers
  • Installation and Maintenance certification
  • Workshops and Webinars


Ready to talk to sales? Contact us.