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Communications & Collaboration6 Tips for Using Gender-Inclusive Language in Business Communications
How many meetings have started with a cheery “Hey guys…”? It may be a standard, friendly greeting, but “Hey guys” also carries a gendered implication most of us might easily gloss over. -
Customer SuccessPodcast: The Tech Trends Shaping the Hospitality Industry in 2024
March is Women’s History Month. To celebrate, we are further highlighting the expertise and success of women leaders at Mitel. -
CollaborationLessons in Exemplary Business Communication from Women Leaders
In honor of Women’s History Month and International Women’s Day, we celebrate all the strong women driving businesses to success. -
CultureTMI? Take Care Not to Overshare at Work
Have you ever been conversing with a professional colleague and suddenly felt yourself saying a little too much? -
Contact Center and CXContact Center Customer Experience and the Rise of AI: Are All Bots the Same?
Listening is the most efficient way to gather information. As the fastest human sense with millisecond processing, it soundly beats out reading and parsing text. -
Communications & CollaborationThe Connected Campus: The Top 5 Benefits of Unified Communications for Colleges and Universities
Meaningful conversations occur in university lecture halls and college classrooms worldwide – but they’re not the only vital exchanges of information on campus. -
Collaboration3 Big Reasons to Consider Hybrid Infrastructure for Business Communications
For years, IT and telecom decision-makers' key focus was moving communications to the cloud. Industry watchers drove the conventional wisdom that suggested that all communications would be handled as a service in some unknown data center. -
IndustriesMitel Contact Center Specialization 2024
Mitel’s Contact Center Specialization was created for our partners who are experts in Customer Experience and know how to deliver exceptional contact center solutions for your business. -
EconomicsSourcewell vs. RFP: Two Ways to Buy a Phone System
Work for a government, education, or nonprofit agency? You can choose between two options