• Secure Messaging in Healthcare
    Industries

    Improve Patient Privacy with Secure Healthcare Communication Solutions

    In the ever-changing and rapidly evolving world of healthcare, secure healthcare communication solutions are critical. Technology has changed how healthcare is delivered to patients, with in-home providers currently accessing patient records remotely and virtual visits becoming far more common. Beyond providing enhanced patient experiences, healthcare organizations incorporate technology to cut costs and increase operational efficiency.
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  • Ottawa Womens Run_header
    Company News

    Celebrating 50 Years: #MitelServes Month of Service

    This June, Mitel reached a milestone anniversary of 50 years, and we celebrated the occasion with our annual #MitelServes Month of Service. Mitel Serves is how we show up for our local communities and each other year-round, but in June, our teams go above and beyond to make our anniversary month our annual volunteerism month, too.
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  • Gig Work Expands Across Industries
    Industries

    Gig Work Expands Across Industries – and UCC Technology Is a Rockstar

    Freelance work isn’t new, but recently it hit the main stage as more workers and businesses embrace the gig economy. A whopping 36% of employed Americans identified as independent workers in 2022 – up from 27% in 2016.
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  • Daring CX Fintech Hero - compress
    Customer Experience

    8 Ways Financial Services Can Be More Innovative in CX

    The pressures of the ongoing shift to a digital-first strategy force financial organizations to improve operational efficiency, reduce costs, and provide a best-in-class customer experience (CX).
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  • EN-blog-header-7-step-checklist
    Communications & Collaboration

    7-Step Onboarding Checklist for Reinventing and Making Hybrid Work Easier

    The COVID-19 outbreak “forced” many companies to allow employees to work remotely or through hybrid work models.
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  • Why Are Hotels Home to Some of the Most Serious Cyberattacks
    Industries

    Why Are Hotels Home to Some of the Most Serious Cyberattacks?

    The hospitality industry prides itself on offering personalized experiences to its guests. To facilitate these experiences, however, hotels, resorts, and cruise ships collect personally identifiable information (PII), from mobile phone numbers to driver’s license numbers. All this PII data makes hospitality providers a desirable target for cybercriminals that profit from re-selling this data on the dark web or holding it hostage via ransomware.
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  • Why Customer Lifecycle Management is Critical for Unified Communications Success
    Customer Success

    Why Customer Lifecycle Management is Critical for Unified Communications Success

    In an age of unprecedented speed of change, customer lifecycle management (CLM) is critical for the success of customers and vendors.
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  • Mitel-50-Social
    Company News

    Celebrating 50 Years of Mitel Excellence

    This June marks Mitel’s 50th anniversary, and we’re excited to celebrate a half-century of making landmark innovations and connections in communications technology. While we’re always looking forward to the future, it’s also important to reflect on where we came from – and the people who make it all possible.
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  • Financial Services Specialization
    Industries

    Mitel Financial Services Partner Specialization 2023

    Financial institutions face many challenges in today’s fast-paced and digitally-driven economy. Cybersecurity, data management, compliance, seamless integration, and evolving customer expectations are among the top concerns. Customers demand personalized, convenient, and seamless experiences across various channels. Addressing these challenges requires financial institutions to be agile, innovative, and forward-thinking. They must embrace emerging technologies, collaborate with industry experts, and continuously invest to stay competitive, secure, and compliant.
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