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CollaborationHow to Choose the Right Cloud For Your Organization
In technology, many people assume the cloud is the cloud. After all, by definition, Unified Communications as a Service (UCaaS) is a unified telecommunications system based in the cloud. Make or take a call, send a text, and start a video chat or webinar; those words and images are hosted in the cloud. -
PartnersIntroducing UserVoice: Empowering Mitel Partners and Customers
Today's unified communications market demands customized, flexible, and tailored solutions. This means listening to customers on multiple fronts while providing meaningful data and analytics for better ROI, planning, and more informed decision-making through customer lifecycle management (CLM) and Mitel UserVoice. How does Mitel do it? -
Remote Working4 Tips to Close the Remote Work Gap
Mind the gap! The career opportunity gap between remote and in-person employees that is. -
Communications & CollaborationBeyond the 9-5: The Benefits of a Flexible (and Shorter) Workweek
Did the pandemic genuinely change how we view the work-life balance? Many employees found they could be just as productive working a more flexible schedule from home as they could commuting to a 9-to-5 at the office. And they may never want to go back. -
Mitel NewsHow to Step Into The Future By Implementing a Hybrid Shopping Experience
The in-store shopping experience is here to stay. And while it’s true that about 75% of shoppers continue to have some in-store interaction, digital shopping is still on the rise. In 2022, US e-commerce sales were more than $1 trillion, a massive increase from previous years. -
IndustriesmHealth Solutions for Small and Large Healthcare Organizations
In an increasingly digital world, healthcare organizations of all sizes must meet the ever-changing demands of today and tomorrow. Small and large medical facilities are incorporating mobile health technology (mHealth) to cut costs, increase revenue, and improve patient experiences and outcomes. Whether your practice does in-home or telehealth visits or your providers use their mobile devices to share patient information, you must ensure data security. Mobile healthcare solutions that are HIPAA-compliant and have standard controls can be used to address regulatory requirements, including privacy and anti-fraud measures. -
IndustriesUnlocking Hospitality’s Customer Experience Journey
If you work in the travel industry, your customers aren’t the only ones going somewhere. Your business is also on a journey: a customer experience (CX) journey that follows your customers from their first interaction with your brand to their destination and beyond. -
Digital TransformationEmpty Offices and Busy Neighborhoods: The Post-Pandemic Hybrid City
Cities are back. But they’re different than before. -
IndustriesImprove Patient Privacy with Secure Healthcare Communication Solutions
In the ever-changing and rapidly evolving world of healthcare, secure healthcare communication solutions are critical. Technology has changed how healthcare is delivered to patients, with in-home providers currently accessing patient records remotely and virtual visits becoming far more common. Beyond providing enhanced patient experiences, healthcare organizations incorporate technology to cut costs and increase operational efficiency.