The support contact information provides the Services contact information and contact details for escalations and/or notifications to the Operations Team.
Email [email protected] or call our Mitel Customer Interaction Center at 800-722-1301, option 4 then Option 2 to speak with a Customer Service Agent regarding your account or to inquire about a Billing concern.
Important Notice Regarding COVID-19
As organizations across the globe shift to remote working, carrier systems are seeing a significant increase in voice traffic. This increased traffic may result in local, intermittent congestion on those carriers' systems, which in turn may make it difficult for you to reach Mitel's toll-free number.
If you are unable to reach us by our toll-free number due to local carrier conditions, you may try the following alternative numbers (long-distance charges will apply):