What Are the Best Alternatives & Replacements for MiVoice Office 250?

MiVoice Office 250 customers have numerous options available depending on their business needs. The best alternative or replacement for the ShoreTel 14.2 / Mitel 14.2 phone system is MiVoice Business. Mitel recently announced the end-of-life process for MiVoice Office 250.

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With MiVoice Business, you get:

Deep call control, collaboration, meetings with MiVoice Business and MiCollab
Advanced enterprise-level features comparable to those you have enjoyed with MiVoice Office 250
Deployment flexibility: On-site, private cloud, public cloud (AWS / Azure)
In-office, hybrid or work-from-home options
Broad portfolio of IP phones, market leading wireless SIP-DECT devices and accessories for growth
Option to consume via monthly subscription commercial terms
Smooth transition from MiVoice Office 250 to MiVoice Business

1. Dive into the advantages of migrating from MiVoice Office 250 to MiVoice Business >

2. Explore the possibilities of MiVoice Business >

Why has Mitel decided to stop selling MiVoice Office 250?

Mitel has seen a significant change in the SMB market and most notably a shift of market demand to cloud services, IP technologies and software-based UC applications. This has been a trend observed over the last few years, but recent world events have caused the pace of change to accelerate.

Mitel has evolved MiVoice Business to cater to the needs of any size of organization at each stage of its growth and provides a full range of deployment and commercial options.

Mitel recently introduced a new SMB Controller to address the smaller customer or branch office segment for the MiVoice Business which offers Enterprise-level features in a small business package, for up to 150 users. This is the perfect solution for customers previously on MiVoice Office 250.
MiVoice Business can be consumed deployed as a one-time CapEx investment or you can choose a monthly subscription offering.
MiVoice Business can be deployed on-premises, by a partner as a private cloud, or by the customer or partner in a public cloud (either AWS or Azure).

This solution provides all the options you may require and presents a great alternative for existing MiVoice Office 250 customers when you are ready for the next move.

ADDITIONAL CUSTOMER FAQ

Mitel has seen a significant change in the SMB market and most notably a shift of market demand to cloud services, IP technologies and software-based UC applications. Mitel is offering current MiVoice Office 250 customers several options including the option to migrate to MiVoice Business or RingCentral MVP.
We will continue to evolve our core UC product portfolio as we have been. Mitel has developed / is developing subscription OpEx offers for MiVoice Business, MiVoice MX-ONE, MiVoice 5000, and MiVoice Office 400. Mitel will continue to offer private cloud options for our partners and customers through MiVoice Business Subscription including leveraging Mitel managed data centers through existing MiCloud Flex Wholesale partners where available. In addition to that, our customers and partners will have access to RingCentral UCaaS solutions (e.g., MVP Product offerings).

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