• Patient Care and Outcomes_Elder Care 1 header
    Communications & Collaboration

    Improved Care and Outcomes: The Cascading Impacts of Unified Communications in Healthcare

    In healthcare and elder care, effective communication goes beyond good bedside manners. Whether it’s a timely alert to prevent medication errors or a collaborative treatment plan created by multiple doctors, strong communication plays a vital role in patient and resident outcomes.
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  • Mitel DORA blog header
    Communications & Collaboration

    Regulatory Demands on Unified Communications (UC) Technologies

    Staying on top of regulatory demands has become a big challenge for organizations that rely on Unified Communications (UC) technology. As digital resilience and security draw more attention from regulators companies—especially in financial services— need UC systems to meet these higher standards.
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  • 5 Communications Tricks to Raise Team Spirits on Halloween Mitel header
    Communications & Collaboration

    5 Communications Tricks to Raise Team ‘Spirits’ on Halloween

    Hybrid and remote working solutions have increased business productivity in so many ways. Flexibility to work from anywhere and constant access across multiple devices reduces operational friction and helps teams accomplish more.
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  • Bill Dunnion Cybersecurity Podcast Mitel blog header
    Expert Insights

    Listen: Mitel CISO Bill Dunnion on We’re In! Cybersecurity Podcast

    This podcast originally streamed here. You can read the full transcript below.
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  • mitel hybrid cloud blog 1 header
    Cloud Migration

    Hybrid Cloud: Readying Communications for the Technology of the Future

    This is the first blog in a series about Mitel’s Hybrid Cloud Communications capabilities and how they help organizations achieve their ambitions and outcomes, from supporting differentiating use case needs and compliance impacts to commercial flexibility and end-to-end services.
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  • Mitel in the News
    Company News

    Mitel in The News: 6 Stories You Might Have Missed in September

    Welcome to another edition of our monthly recaps of Mitel news.

    This issue marks the start of fall or spring, depending on where you live. Either way, it’s a time of change, new beginnings, and a fresh selection of flavored drinks at your local coffee shop.
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  • AI contact centre LD image
    Digital Transformation

    Bringing AI Into the Contact Centre

    It is widely acknowledged that the next generation of contact centres will be powered by artificial intelligence (AI). From chat and speech bots to agent assistants, AI tools can influence all areas of a contact centre.
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  • Overcome WFH Isolation
    Remote Working

    7 Ways to Overcome Feelings of Work-from-Home Isolation

    Remote and hybrid work arrangements have become the norm for many professionals. While we’ve had time to adjust to the rhythms of working from home, feelings of isolation and disconnect from colleagues can still occasionally creep in.
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  • Mitel AI in Contact Center
    Customer Experience

    14 Ways How AI-Powered Contact Centers Are Transforming Customer Service

    In today's fast-paced business world, customer service holds unprecedented significance. With customer expectations rising, delivering prompt and personalized service has become crucial in retaining a loyal customer base and staying competitive.
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