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Customer Experience3 Tips to Transform Your Contact Center Customer Experience
Contact centers are the unsung heroes of customer experience (CX), turning unhappy clients into brand advocates, gathering important audience data, and enhancing the company image. -
Digital Transformation5 Ways Mitel Aligns Portfolio and Future Innovations
In October 2023, Mitel surprised the Unified Communications (UC) market by acquiring Unify and assuming the most extensive installed base of UC seats. -
Company NewsCelebrating Mitel’s Month of Service: A Tribute to Mitel Serves Volunteers
A core tenet of Mitel’s values is believing in the power of giving back and positively impacting the communities we serve. -
Communications & CollaborationThe Future of Business Communications: Insights from Mitel CMO Eric Hanson
With a legacy of innovation spanning five decades, Mitel is well-positioned to help organizations navigate the challenges and opportunities of the modern workplace. -
Application IntegrationsEnhancing Frontline Efficiency: Mitel's Newest Integrations and Solutions
It’s no surprise that we are passionate about unified communications (UC) and are focused on delivering hybrid cloud, vertical solutions, and offerings that improve the efficiency of frontline workers in those target verticals. -
Reliability RedundancyEnsuring Communication Continuity in an Increasingly Challenged IT Landscape
With cyber threats becoming more advanced, the recent CrowdStrike incident highlights the importance of building robust technology systems to prevent outages or breaches and keep communication running smoothly. -
Company NewsA Look Back at Mitel Next DACH 2024
Mitel Next DACH in Cologne, Germany, was the grand finale of this year's Mitel Next 2024 series. -
Company NewsMitel's Products, Programs, and People Awards in 2024 (so far)
Over the first six months of 2024, we’ve had to find a little more room on the mantle. Mitel’s products, programs, and people continue to receive industry awards and recognition for demonstrating innovation, leadership, and value. -
Company NewsMitel in The News: 6 Stories You Might Have Missed in June
Greetings readers! For those in the Northern Hemisphere, June marked the official start of summer and a prime opportunity for many of us to unplug and relax.